Sonic Drive-In — Restaurant in Louisiana

Consistent with all the Sonic drive-ins I’ve been to recently. I tend to like their fries better than other fast-food joints. Their fries don’t leave me with a weird aftertaste that most others, especially McDonald’s, does. Just wish they had more choices of beverages 🤷🏻‍♂️😂

Updated Nov 21, 2024 Yesterday was 3rd time in as many weeks that I left without even getting to place my order. Seriously! I activated the red button within 20-30 seconds of pulling in & it lit up & almost immediately a female voice says “Welcome to Sonic. Can you hold please?” Before I could answer, she’d cut the mic off. I looked at the time & pressed the still lit red light again 4 minutes later. After another 60 seconds, I backed out & left. Nothing was Sonic about this one or the 2 before it this month.

Aug 23, 2025-My Last Entry from this Sonic. Tonight, there were only 2 other cars, both in stalls, when we arrived. We ordered 2 medium shakes & a large soft drink in the drive-thru. After we got the price & she asked us to pull around, we did. And WE SAT THERE WASTING OUR TIME FOR 15 MINUTES & FINALLY LEFT WITHOUT OUR...

Decided to go to our local Sonic today. Ordered chili cheese tots and a Reese’s Sonic Blast, unfortunately once I received the small $4.00 Sonic Blast, there was a tiny bit of Reese’s sprinkled on the top, when I started mixing it around I noticed barely anything, all ice cream. I decided to walk up to their little lobby area, since the girl on the speaker was acting like she couldn’t hear my request. I walked in, and explained to one of the employees my concern and asked if she could add more candy to the Blasts, as we ordered two, she replied “Well, there looks like the right amount of candy in each one”, “ I can add more but it will cost extra.” WOW seriously? I said no thanks and walked out. HORRIBLE CUSTOMER SERVICE. I’ve been in management and you could clearly see there was barely anything in there. The correct response should’ve been, “ Our apologies, let me go ahead and add more and have a great day”. At the end of the day I spent four dollars on basically a cup of vanilla ice cream when there is literally a Dairy Queen less than a half a mile from them. Won’t be going there...

I ordered food using the mobile App. When i arrived to get my order, they were out of the product i ordered. I was told initially that it would be refunded. When that didn't happen i contacted cusomer service and they told me that they could not give me a refund, that all they could offer was a coupon or a free hamburger reward with purchase of another item. I have contacted them through email and phone, and was told the same thing multiple times. This is unacceptable to not refund me for product i did not receive. All i want is a simple refund for the product i did not receive. I will not eat at this place again because of the way i have been treated so a coupons are of no use for me. The only resolution to this is a refund for product i did...