Updated Review as of 09/16/17
I used to highly recommend this place over Canes, but I just can't anymore. My fiancé and I regularly eat here to the point most of the people know us(2 7pc, large drinks). The quality has gone so unbelievably down hill. The last two times, the breading on the chicken just falls off and is so soggy it's gross. There's been times we've ordered the 7pc, paid for the 7, and received only 5. Then there's the fries. I usually get "Cajun" fries and my fiancé gets regular. On more than one occasion, they have substituted the "Cajun fries" for what I think were literally bagged curly fries from Walmart or something. Absolutely no flavor. Which, the Cajun fries really don't even have flavor as it is. Moving on. Today we ordered the usual 7pc meals. They are supposed to come with three sauces, but we both only got 2. Then as usual, they put the sauces sideways in the container next to the chicken. This causes the lids on the sauce to "curl" and makes the sauce spill all over in the box. Usual Suspects has just gone so down hill I don't think we'll be back. Bad soggy breading, tasteless generic fries, inconsistent quality control, and honestly, there's been a few times the girls at the front counter have been a bit rude. You may get bigger pieces of chicken at Usual Suspects, but that's it. Now I TRULY know the difference between Usual Suspects and Raising Canes. Quality. And...
Read moreUPDATE 2025: This place is STILL amazing. I have eaten food from the west coast to the east coast and everywhere in between, and this place is amazing. Love coming home to this place. GET THE ONION LOAF! But bring some friends!
Y'all, this was so good and so much food for the money. This is my new favorite chicken fingers place.
Don't get me wrong - I love Cane's as much as the next guy. But the strips here are huuuuge and have a good seasoning to them. The suspect sauce was delicious (kind of like a smoky sweet Cane's sauce) and the samurai sauce (a sweet and sour sauce) amaaaazing.
There's a few other options here too. I got the "Loco Chicken Combo" which is 3 (big ass seasoned) strips and 3 jalapeno poppers (yummmm) with Texas toast, fries, and a drink. It It was so much food for the same price as a Box combo at Cane's.
The food was fast and freshly made and brought to our table. Excellent service.
The toast could have used a little more garlic butter but everything else was so good this is still a five...
Read moreI used to eat here three times a week. The food is good. The service is horrible. I cannot eat three of their chicken fingers so I always order the kids meal. They are extremely cheap with the packaging so they cram the toast into the box with the chicken and fries. This crushes the toast so I always ask them to leave the box open so my texas toast isn't crushed. This time the order taker, who called himself General Manager, said "the last time I brought you the box I dropped the chicken fingers and had to buy them so I'm not leaving the box open". He did this in a loud voice and was as nasty as possible so I asked to see the lady cooking who I knew was the manager.
He then yelled through the window "Mom come here please." I said refund my money and got out of there as quickly as possible.
I will never be back. The two guys who owned it previously were great! This crew...
Read more