Placed an online order for an EGG burrito, coffee, and pre-made sizzlis. When I arrived, the burrito was at the deli counter, and I had no clue where the other items were. Someone showed me to the front counter where there was an empty bag with my name on it sitting next to a drink. I guess you're supposed to get your own stuff? The worker put the stuff I ordered in the bag. She was nice. Everything labeled correctly. I get home and start eating my burrito and then vomit because there is SAUSAGE IN IT. People who work here either can't read or have no regard for accuracy. People have allergies and intolerances! Called the store and they require that I come back for the refund. What is the point of this service if you're leaving your customers with inedible food and not able to refund them immediately. If you order here, you have to dissect your food before leaving the building. My family and i will never go to...
Read moreI ordered a custom chicken sandwich with cheese lettuce and tomato. At the end of my order they asked if I wanted to include any specialty toppings for extra money like bacon or avacado and I selected Parmesan. For some reason despite the presence of lettuce and tomato and the fact that this order started as a custom chicken sandwich, they decided to put tomato sauce in my sandwich with all the other toppings. Now I did just take out the lettuce and tomato and eat it and that was ok, but just because I paid for Parmesan does not mean I need to make a chicken parm with tomato sauce. I do not know what possessed...
Read moreWas at the new one on 191 in Nazareth... ordered at the counter... 2 sandwiches... waited...got other stuff... waited (I had 1 other person ahead) waited. Person from behind the counter finally ask what number I was waiting on....gave the number... it's been done... we never called because it wasn't prepaid for. ????? I ordered from your counter and got other items including coffee. If it was on the app I would've prepaid.... still not understanding. I asked if they took money back at the deli. No..... ???? Still a little confused. That's okay you can pay at the counter.... yes...
Read more