They take long to take your order.The waitress doesnāt pay attention. I ordered 2 Pupusas and she brought me one. She said that she only heard 1 and that were humans we all make mistakes. Iām like cool but when she brought the wifeās food she brought an entirely different order. We asked for casamiento and she brings refried beans and bananas on the side. I get we make mistakes but twice to same customer i doubt that i think she just wasnāt paying attention. So when i told her we didnāt order this and we donāt want it she said we canāt cancel it and if she does she gets in trouble. How is that our fault? Why should we pay for her mistakes? Then she said she made another mistake in not telling us there was no more casamiento. Really 3 mistakes yet she kept on insisting it was our fault for not specifying what we want. I donāt know how more clear can we can be when she brought the menu and we pointed out what we wanted there was actual pictures there. So finally when we were leaving she tried pulling a fast one and tried charging me for the plate we refused. From 17.00 she was jumped up to charge me 28.00 i was like nope Iām not paying for ur mistakes. So after i payed she said donāt come back again we donāt need customers like you. Fine by me if Iām gonna go out and eat i better eat what i want not what they want to give me after all Iām paying for...
Ā Ā Ā Read moreWorst experience ever I was so excited for today my sons birthday Sunday April 26 gathered few family members trying to look for a place to order good pupusas went based on the review little did I know I was coming across a rude dark short skin lady that over charged me for 30 pupusas I was ok with it if guess.... came home to find out there was only 26 and one small bag of curtido for only 5 pupusas no pupusas sauce called lady to fix my order she said she couldnāt do anything about it and hung up on me. Drove to the restaurant to prove to her that the order was incomplete and if there was more curtido and she said I must of taken it out or taken it from the bags accusing me of stealing when I only wanted to fix my order and receive what I payed for. This is so upsetting because now I have to go out of my way to place an order elsewheres never ever coming here again ! Please be careful when placing order and double check and make sure they have enough curtido and...
Ā Ā Ā Read moreThis is the worst experienced I've ever had in a US restaurant. This placed reminded of a TJ restaurant I went to and had to leave right away because the sanitation was really bad. This Salvadoran restaurant is so filthy and full of flies all over the food in the kitchen area because the back door was opened. It was disgusting so I asked to cancel the order and the rude lady said no. I left without any food and had to call my credit card to dispute the charge. I was extremely surprise it has a grade of A. But after taking a closer look I realized that it had a different restaurant name than el buen sabor. I just couldn't stop there so I had to get the public health...
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