Subway — Restaurant in Lyons Township

Called to asked where the list of five dollar footlongs is on their webpage. A rude man informed me that there is no such thing with subway. I explained that ads for five dollar footlongs have been all over the tv for weeks. He told me that was not true. I asked for his first name so I could file a complaint with his manager. He hung up on me. I called back and calmly asked for a manager. The same man informed me that his name was Bart and he is the manager. I asked why a manager would hang up on a customer and he said that I hung up on him. Disrespectful manager, refusing to participate in a sale, and telling a customer they are lying. Not a good business model. Of course I don't know much about business. I only managed restaurants for 20 years before becoming a pastor. The longer we as customers keep giving business to places like this they will continue to turn out poor workers and make bad customer service the norm. Start demanding good service or go to a restaurant that will provide it. These types of restaurants should not be able to stay open when smaller family businesses with good service are shutting down. Is it worth it for sandwiches on bread that the UK has offically found in court is not...

. I visited your Subway location around 8:30 PM on August 6, 2025, and unfortunately had a disappointing experience. An older Mexican woman working at the time spoke to me in a very disrespectful tone. She told me I needed to hurry up with my sandwich order because she had to close in half an hour.

I responded by saying that I’ve always appreciated this location because the owner truly cares about his customers and takes pride in his business — which is why I choose to shop here. She replied dismissively, saying she didn’t care if I told the owner and pointed out that there are cameras he can check.

I’m sharing this feedback because I believe in supporting businesses that value customer service. This interaction didn’t reflect the standards I’ve come to expect...

Getting sloppy and careless! . One woman worker in particular with red drawn on eyebrows and a heavy spanish accent is rude. I ask for extra olives and she barely puts anything on, the sandwhich. Then she gets an attitude when asked to put on more, cuz she barely put anything from the beginning. 😐. One fountain soda flavor in particular has been “out of order” for over a month. Veggies look frozen. Spinach is wilted and soggy. Another time the girl forgot to put my cookies I purchased in the bag. If I lived closer, I would have gone back. Lazy management should visit the location more often to pay attention to it’s workers!!!! I won’t be returning to...