Krystal — Restaurant in Macon

I first want to give credit where it's due🙌. The young black woman who took our order was so courteous😃. They're not to blame when you get inedible food😕! She was very nice.

Now, ➡️ the two sausage breakfast scramblers were sad! My husband and I ordered one with an extra sausage patty. They literally gave us old burnt patties. Now, it shows a lot of how much ppl really care about the service they're providing, to literally give customers old food! I don't care how busy you are, always treat ppl how you'd like to be treated and served! We rarely eat from this location anyways, but was in the area on business, and decided to stop by for breakfast on the way home! We would have gladly waited for fresh sausages, but NO....real customer service is lacking so bad these days, it's no wonder so many restaurants are closing their doors for good.

➡️ Do better by your customers please! Take advantage of feedback the customers provide, so that you can in turn, improve your services and keep customers coming back! We provide this free...

This restaurant has very bad customer service. I pulled up no one answered.. for at least two minutes, I recorded it. I pulled around the young lady was nice told me to wait, then this other young lady had an attitude.. through the window( rolling neck and talking with an attitude) no she didn’t direct anything to me in the beginning but energy and body language is everything! I’m going to report this establishment until something happens because that is unacceptable. I didn’t even want to order because that’s just bad business. Even my kids said they didn’t have good customer service... you never know who you can meet that can give you your next opportunity or Job.. she said her name was Kayla but I’m sure that wasn’t it.. anyway I’m going to complain until y’all take complaints serious I don’t like to spend my money no where it’s not appreciated. People work hard for money no one has time for bad attitudes,...

The 2 girls that are here right now are incredibly rude and completely ignored me standing in uniform there waiting to order my food. It took them at least 5 minutes to acknowledge my existence when I was the only one in the entire place except for them! One of their friends walked in and they ignored me standing there waiting to order and took care of them. Not to mention my food was cold and the dr. Pepper that came with my meal wasn't Dr pepper it had no dr.pepper syrup it was just carbonated water that was almost flat. My chili cheese fries were literally just tossed into a Styrofoam container and put into a bag they didn't warm anything up or melt the cheese like they advertise. This was the worst experience I've ever had...