Neveria & Fruteria Las Delicias — Restaurant in Madera

Ok I’ve been living in madera my whole life. Never once came to this place. I’ll explain, My wife left me and I lost my job. My life was falling apart each day that past by. I didint know what I would do, started drinking and questing my existence. I decided to take a walk one day and my life changed for ever from that walk. I started to get hungry 🤤 and I had only five bucks and 59 cents in my pockets. I was thinking of going to McDonald’s to grab a bite when I saw it. Neveria y Frutería Las Delicias . Walked in and grabbed my self a mango ice cream. It opens my eyes and from that moment a voice told me don’t give up and I didint. I decided to get back up on my feet and out into the world. Now I World for a great carpet company and it wouldn’t be possible if it wasent for their ice cream. Thank you for...

I would like to recognize one of the employees at Las Delicias Ice Cream Shop — a very kind lady who went above and beyond yesterday. I started choking and coughing, and without hesitation, she came to help and even gave us a free water. I truly appreciate her kindness and quick action. It showed me that this business doesn’t just provide great customer service — they genuinely care about their customers. Thank you for having such caring people...

Como nuevo cliente del lugar me parece que falta que el ambiente, incluido mobiliario y sonido se mejore. Tan solo al entrar tiene un olor no muy agradable, pareciera muy fuerte a cloro o producto de limpieza que es para algunos quizá irritante. Los precios un poco elevados para lo que ofrecen de comodidad y en algunos casos excesivamente caros. Ejemplo, un gansito te le venden en 3.50 dólares! El servicio al cliente tambien debe mejorar, porque es la primera impresión que el cliente recibe al entrar al local. No debiendo caer en lambisconeria, si en cambio mostrarse amable y atento. En mi caso en particular, pareciera que el que atendia queria pelea, recordando que nunca, jamás, se debe pelear con un cliente. Esos gestos de disgusto o de plano agrios no van para quien atiende a los clientes. Son algunas cosas que se pueden mejorar por el bien...