Arby's — Restaurant in Madison Township

While at the drive thru window today the manager working was verbally abusive to the woman working the window. She was very calm and held it together while waiting on me but after she was done, she took her headset off and left (rightfully so). I don't know if she walked out to quit or go on break. However, the manager shouldn't have been talking to her in the manner he was, especially in front of customers. I tried calling in to talk to the woman that waited on me to see who I should contact but she wasn't there. This is the only way that I know of to reach out to someone about the manager at that location. I am not one to normally make a review in this nature, I would much rather talk to someone first before talking negative in a...

Heather is always the drive thru person when I visit this location she’s always kind and helpful with figuring out my order and what I want because I’m very indecisive, her customer service is out of this world she deserves a massive raise, she is genuinely the reason I keep coming back to this location, she needs to be commended for her personality and wonderful...

What's the point of making it a drive thru only, for drive thru orders to still get parked for 10 minutes ? But people can go through the drive thru & get served faster ????? Almost every single time I come through here there's a problem. Especially happy tonight to place a mobile order & then got sat...