El Agave Mexican Restaurant — Restaurant in Manchester

I called earlier today and ordered lunch to be picked up for me. I didn’t have their menu in front of me, of course, and said I wanted 2 quesadillas with rice and beans, but didn’t know if they have a meal like that. The young man (the owners’ son) said “no problem. I’ve got you”, so I trusted him to give me the meal I wanted. He told me that my total was $18 and change, which definitely seemed high, but I was hungry and it’s not up to me to police what they charge. BUT, when my order arrived, I got two separate containers with one quesadilla each and huge orders of rice and beans, each filling a whole entree container and weighing about a pound. He put my order in as 4 separate items and not a meal. No one asking for one meal wants/ needs 2 pounds of sides.

Confused, I called them back and again spoke to the son. He said I got what I ordered. I asked why he didn’t give me a quesadilla meal, with a normal amount of rice and beans and just add a second quesadilla on the side if they don’t have a meal that comes with 2, he said, really smugly, because I didn’t tell him to. He said he rang it all up separately on purpose and started laughing, saying “it’s not [his] fault” that I paid more, which makes no sense, because he’s the one who chose to do it that way.

This is a good restaurant, run by honest people, but I’ve seen their son be a jerk in the dining room to people irl and he’s been ugly to me on the phone before, too. I would handle this by speaking to the parents/owners, but the son is the one on register/phone, so I can’t contact They need to know that his behavior is consistently unacceptable when they...

Worst place to eat. We got the salsa and white cheese dip and both were extremely watered down. Being wary of the meal we had just ordered I told our waitress to cancel , which she did. The manager was told we wanted to cancel our order and he became very rude and informed us we still had to pay for the food. (It wasn't even cooked when I asked to cancel) he called the police because I wanted to cancel the order. The officers came in and spoke with us and then spoke to the manager. He was informed of the customer's right to cancel even if the food was prepared. The manager told the officers he was going to complain to the chief of police about it. Needless to say I don't regret cancelling the order for fear of how it would be. Then having seen the condemned sign and reading the inspection reports I'm glad we...

We got in there stood at the front counter and waited to be seated. People behind us walked straight and went and sat down. We finally sat down waited 10 to 15 minutes no one came. But everyone else was being served. We was the only 2 colored people in there. We will not go back. It's the only dine in restaurant in Manchester we left there and went to the new hibachi restaurant in pine mountain. It was...