Waffle House — Restaurant in Mandeville

It was a bad first impression. I went in and one shift was leaving and one was coming on and no one said hello. A Waffle House must. So I waited for 3 or 4 mins over a menu and no one. So I left out and sat in my car until 8am for everyone to get in place. I go back in and all the new shift seems interested is who's in 1 2 3. The loud one who told the whole store she'd need to be in 2 so she could do her various important duties. Sad I know this and she is at 3 different stores this week. But still hasn't stopped to get my order. I move closer and closer to the register when Moon saw me and asked if I had been helped or need help. I was quick to order with her. I sat there while the loud one talked but didn't notice anyone coming in the door. The food was great, the service before Moon was sloppy and disappointing. As I was leaving loud one then proceeded to tell the restaurant she's getting married. Seriously let whatever store she came from have her back. She wasn't the only one who didn't stick to sayin' hello. She acted all shocked when I told Moon that I hadn't been helped. But she didn't move to help anyone, including me. I guess my to-gos wasn't important enough. But everyone should be acknowledged even...

So, when I found out this waffle house was opening right next to my work, I was very excited. I tried to call ahead for my to go order and the line was busy. I couldn't get through, but I just thought well they must be busy. So I go in to place my to go order and as I'm ordering I see the phone is off the hook. I ask the lady that was taking my order and she said that they took the phone off the hook because they were too busy to take phone orders. Just thought someone should know they are doing this. My next complaint is that they charge for to go orders. It's $1.19, I know it doesn't seem like much, but it aggravated me. Back in Texas I was never charged this. I think if they are going to do something like that, it needs to be nationwide.

And after leaving, I found out that the order was not even correct. The staff needs more...

This Waffle House was just recently built, sometime in middle to late 2018, I beiliev. Despite being very new, it wasn't as clean as one would expect. I think maybe even brand-new Waffle Houses once opened immediately transform into what they all look like. I understand most people don't go to waffle house for clean floors but I just expected more it being new. Aside from that gripe, the food was the same as I've had on many occasions-good. I got a bacon egg sandwich on toast, hashbrowns covered, smothered and peppered and my daughter had a grilled cheese and hashbrowns. She loved the hash! She also had a very large chocolate milk. Our waiter was a bit short and seemed to be inconvenienced by our presence but the other staff was super friendly. But for the surly waiter and slimy floors, it was a solid 4...