Subway — Restaurant in Manheim Township

Absolutely horrible service for the third time. I thought I would have learned my lesson the first time. A girl by the name of Alicia, asked us what do you want right when we were walking in, with no eye contact and was ticked off that myself and my 2 young boys . She was cleaning up like she was closing and we were there at 730 pm. I asked her for a certain sub and she rolled her eyes like I was putting her out so I just went with a turkey and cheese... But didn't want her to have to do too much work.

My one boy asked for a pizza and she stated that she had to thaw them out and that they would take too much time to make. Then she said they only had 4... I didn't understand that... I only wanted one! Last time we were there they said the same thing but it was made within 5 minutes. Behind the counter was filthy with paper all over the floor. If I would have seen that I would have passed.

So to make it easy we got two plain old subs for the boys.

On a good hand, at one time, we had a guy by the name of Brandon which was extremely friendly, and made the comment that whenever he works he usually is the one to do all the work. I would like to see more of him and less of her. I can see his struggle. It's subway, I did the fast food when I was a kid... It is not rocket science, come on!

We will not be going back to this location, there is one in center lititz that is filled with people that actually care about how you are...

I'm not going to say that the guy who's older who works here most all of the time is rude, it's just that whenever there's a chance to insert a pleasantry, to insert some kind of congeniality within the transaction, he's just not up for it, doesn't feel like doing it, and isn't interested in it.

It's not as if I need the person making my sub to be a cast off from Up With People, but I do expect some level of, " Hey I'm happy to have a job I'm glad I'm not unemployed it's nice to serve you."

And the really odd thing is is that no matter who he's in the store working with, the person he's in the store working with always ends up making the subs and he ends up doing some sort of menial tasks while they're making the subs; like restocking gloves or wiping the outside of the oven. I'm sure the guy who is stuck working with him is always upset in that he always find something else to do that's more important than servicing the customer.

Not a bad sub, just a weird "unhappy you're here at our...

The girl took a phone order in the middle of preparing our sandwiches, and then proceeded to touch our bread. I had to ask her to change her gloves, only for the other worker to take over making our sandwiches(after waiting 10 minutes for her to get off the phone). The other worker put together the meatball sandwich very sloppy, and burnt the roll while roasting it. I ordered a turkey bacon guacamole wrap and had to ask him to put the guacamole on it, then the girl tried to charge me extra for the guacamole. The man didn’t even spread the guacamole, he left the whole scoop just sitting there. They advertise twice the meat of a 6” sub, however the wrap was skinny, and loosely wrapped. Worst experience ever! I will NOT...