KOUYOU Buffet & Sushi | All-You-Can-Eat | Since 2019 — Restaurant in Margate

So I went here based on a reel I seen on Instagram, it talked about how good the food was and the selection, it made it look like a really great place to eat. Upon arriving, I let the hostess know that I was a party of one and she had me placed in a seat up against the wall near the emergency exit, which was perfectly fine. After looking at the selection for food, not all of it looked appealing the most appealing was the sushi bar the other food like the salad or the cold plates were just blah blah blah blah blah the American cuisine like the chicken and potatoes, the chicken look like it was fried extra hard. I did end up eating some noodles, Mongolian beef, butter shrimp, mushrooms, dragon fruit, and the other items in the buffet didn’t look appetizing to me at all so with that being said, I just refused to to eat any of it. Price-wise I would have to say I think it was $28 for dinner. Was it worth $28 absolutely not you would have a better selection at l old country buffet or golden corral. If you were going to eat buffet and wanted to have a good selection of food , that would’ve been a better choice, but I don’t like eating at those places either. I just thought that it would make sense to go where I can have a great selection of food and be cost-effective, but they had selections of food, but it didn’t look appealing to the eye so I couldn’t really get into it.Did I eat $28 worth of food absolutely not it was more like maybe $12, the best part of this night was the server, she was very courteous very kind very attentive. I did get a chance to go to the restroom prior to eating. The restrooms were spotless so they get an a plus plus for that Anywho, other than that, I felt deceived by the reel on Instagram so I would rate this 3/10 would I ever return to eat there again...

This rating is not based on the food because I was actually satisfied with the quality of the food. However, the business practices and attitude of the manager that spoke with us is completely unacceptable. We had a group of five, of which three were seniors. About midway through our meal, my wife asked the waiter how much the discount was for seniors. He informed us that it was 2 dollars off the normal price, but you can only receive the discount if you pay for your bill with cash. This is completely unacceptable!! How many people carry around cash in the times we are living today. Secondly, when the bill came, we noticed that a 15% gratuity had been added to the total. When we questioned the waiter about this, he told us that this is done for any group of 4 or more. Yeah, that’s right. Remember, this is a buffet, not a full service restaurant. Gratuities are earned by providing excellent customer service, not merely for providing water and removing dirty dishes!!! Completely unacceptable business practice!!! We asked to speak with the manager. The managers explanation for this policy is that they do this because some people do not tip. For me, that is not a justifiable reason. The amount a person tips is personal and businesses should strive to earn a great tip by providing the best possible service, not by arbitrarily adding it to your bill!!! You just lost 5 customers who happen to be...

My husband and I normally love to eat here but today will be the last time we ever spend money at this particular restaurant normally, we have a different waitress and she’s so nice and she has sat us at the same table for the last two times we’ve come, and the service is always been good. The food has been awful today. The sushi taste like chemicals. They never put out more sushi. One of the cooks was sleeping behind the counter at the hibachi station. The food was not even hot by the time I put it on my plate and we waited for 30 minutes for our waitress to come over and give us the check while she stood and laughed and talked to her friends. When she finally came over we were so discouraged. We did not want to give her a tip. She demanded that we give her a tip. She pointed and lied and told us that we had to give her a six dollar tip at least. It was the only button that worked. My husband inputted one dollar and she said oh that won’t work and if you’re not gonna tip me you can’t eat here. Guess what? the dollar did go through. She lied. She told us that the only button that worked was the 6.00 or the 15.00 so she was scamming people out of giving her money and she doesn’t even do her job. I do not recommend eating at...