Chill Kitchen and Bar — Restaurant in Marlborough

Honestly I hate leaving bad reviews but last night was the worst restaurant experience we’ve had in a long time. We called ahead to make sure we’d be sat right away, we were. Our server was double sat so it took her about 15 mins to come over, she apologized, fine. She took our drinks, 15 Mins go by and they finally come. My bf’s black label on the rocks was already melted down into a watery scotch as if we’d been on the beach for an hour in 90° heat. My marg was fine. Apps were crab cakes and pork dumplings. The crab cakes were MAYBE a step above grocery store quality, and at $16 a plate that is unacceptable. We frequent the coach grill (finer type dining) and the jumbo lump crab cakes are only $2 more and 90% crab meat. The dumplings were dry and over cooked, but edible. We finished the apps by the time our server returned for our main entree order. BF ordered a draft beer hoping that’d be better, nope! Came out room temp, as if they poured the beer into a hot glass straight out of the dish washer probably. He didn’t drink it. For mains we got meatloaf and crab stuffed shrimp. Meatloaf had obviously died in the window waiting for the shrimp. The gravy was hardened to the plate. Not to mention the wrong side was brought out with it. Crab stuffed shrimp was the worst I’ve ever had. The stuffing was just gross mush, I saw maybe one flake of crab in it. At $23 a plate that was also unacceptable. We’re frequent restaurant goers so we’re pretty flexible with our servers and we don’t like to make a fuss. After a bad experience our philosophy is that they’re either having a bad night or they suck so there’s nothing we can do about it, we don’t like to complain. But I couldn’t let this one go, I had to come online to review it. After $100 bill we left and, I’m not kidding, we stopped at Wendy’s on...

This was an amazing experience. From the moment we entered the staff was full of sincere enthusiasm, greeting and seating us instantly, we opted to sit on the patio for having our dog with us as we ate. To do so we split out party up so the person without the dog went inside and the dog was able to enter through a direct patio entrance.

What a gluten free menu! So many GF options that my partner was blown out of the water! The grass fed burger was out of this world, I want to remake that at home if I can, and the fries were memorable! I can't wait to go back, there was so much on that menu I wanted to try! We also loved the spicy cauliflower appetizer and the claim chowder.

The prime rib sandwich was sadly rather unremarkable, even a little inedible to my picky partner, but we didn't want to waste the food and fed some of the meat to the dog, bringing what we could home. I know the staff would have been overeager to fix their mistake and we didn't want to trouble them because it was more a matter of chefs choices in the meal being a disappointment than anything I'm particular wrong with it. One thing they could be more mindful of is the juice in the meat, for even in the minute it may have sat before being brought to us the gf sandwich became soggy, and the flavor was apparently just not good.

Thank you guys for providing such a nice place, and please don't take the mistake on the prime rib the wrong way 🙏...

June 14th, 5:30 reservation. Food was great! Fried buffalo cauliflower appetizer was awesome and I’d have that again in a heartbeat. Scallop risotto was awesome and my date loved her mushroom ravioli.

My entire experience was perfect. It was a first date and I was meeting her in person for the first time. The hostess saw the flowers I brought and was genuinely very sweet about being like “you’ll do great! You got this!” …or something, I was so nervous I almost blacked out. She sat me by the window in the front so I could see her walking up, and got me a water because I could barely talk. I don’t know if that was the actual next booth to be seated, so call it luck or her hooking me up. Anya was really patient with us as we kept forgetting to figure out what to order, and held the table longer than we should have just talking. I’ve done food service before and I know how annoying that can be.

And icing on the cake, at the end as we’re walking out, the hostess (who I wish I could call out by name) waited until my dates back was turned to the door and subtly asked how I thought it went. So thanks for sharing in my excitement in that moment! I got a...