The Mug — Restaurant in Marshfield

Hostess forgot to put my order in and when i came to pick it up was indignant and claimed she hadn’t spoken with me. I insisted and she asked my order. As i recited if she cut me off and apologized as she realized she did take the order and never put it in. I waited another 15 minutes outside, came in and grabbed my order. i took it out to the parking lot and opened it to check. they had put an uncapped side of butter in my order, that was upside down and had melted all over the bacons, eggs, and english muffin so that it was soggy. i didn’t want to wait any longer for a new order so i called and complained. i asked for a comped meal the next day and they agreed. the next day i called and called and called. hours online say open! i drive down there, and they are closed. change your hours online to prevent this confusion. no voicemail saying we are closed...

On a sunny day of the beginning of October 2021, my friend AB and I went on a day road trip to Provincetown. On our way there, while we were driving we got suddenly super hungry and couldn’t help it at all. While I was driving AB searched on Googlemap and picked up this gem! As we stepped in we realized it could be potentially a set of a great film. The atmosphere was very pleasant and quiet despite the place was nearly packed. Families and friends were sitting together for their breakfast and had been chatting cheerfully but peacefully. The hostess and two waiters were smiley and efficient and accommodated all the specific criteria that AB had for his breakfast: a semi-self designed omelet that he fancied… I was simply thrilled when they served me my hot chocolate! It was a glorious...

Im a local and frequent customer who never had any issues here before. But today my steak tips were really raw I could barely cut them. I didn’t want to have them recooked bc I was put off by it a little. And then the rest of my meal would’ve been cold. I told the waitress I’m not paying for it I’m just gonna leave. My gf was with me and her meal was fine. As I was getting ready to go wait in the car the waitress came over with a bill for my gfs meal and our coffees?? If I owned a business and made a significant misteak (pun intended ;) like that I would not have charged us and would’ve offered a gift card at least. I know it’s a tough industry but sadly they lost two...