Baskin-Robbins — Restaurant in Maryland

Management here does not care about how poorly their store is ran. Specifically with one dark skinned lady with glasses who works there, it’s truly dumbfounding to try and comprehend how this woman even got hired! No customer service, extremely rude and has a stank attitude. She obviously does not want that job, if you greet her she doesn’t respond, if you say have a good night she doesn’t care, absolutely the rudest customer service worker I’ve ever encountered. I even saw her turn off the open sign to an hour before actually closing! She is probably the reason this store has an 3 star rating… Other than that, the other workers seem fine and nice to me and I’ve never had a bad...

Since they have been hiring local kids, the service has been fantastic! This location is always clean, everyone who works there is kind and attentive. I went in this evening to purchase a few 1/2 gallons of ice cream and before I even reached the counter, the young man had a bag out ready for me. He looked at me and smiled and asked me if I wanted donuts or anything else. It’s almost shocking to have engaging service these days. Grateful to have a quick treat available in...

By far the worst DD/Basking Robbins ever. Do not go here. I've given them three chances due to the proximity to home but never again. No excuse ever to be out of chocolate ice cream, especially in the months of June and July. Then, when suggesting a chocolate milk shake with vanilla ice cream and chocolate syrup, I got the we can't do that response. I'm just gonna buy the ice cream from now on and...