Dunkin' — Restaurant in Maryland

I’ve been a loyal Dunkin’ fan for years, and I can honestly say they never disappoint. Whether it’s their perfectly brewed coffee or the delicious array of donuts, every visit feels like a treat. The staff at my local Dunkin’ are always friendly and fast, and they make sure each order is just right. Maurice was amazing. He was attentive, kind, and made one of the best sandwiches and drink i’ve ever had from dunkin. I really recommend the Raspberry Watermelon refresher and the bacon, egg, and cheese bagel. And how Maurice made it was just right. Nice and soft bagel bun, but perfectly toasted. He did not skimp on the bacon like every other dunkin does, the cheese was perfectly melted compared to those clumps of cheese. The refresher really woke me up, with the perfect amount of sweetness but sourness. The ice was perfect, and so was the color. It looked exactly like the advertisement. If you're looking for a reliable and consistently great experience, the Oakland Mills Dunkin’ is the place to go....

absolutely horrible customer service. we have been coming coming this dunkin since they first opened and there have always been consistent problems. they always get your order or drink wrong, even ordering through the app won't garuntee your correct order. recently we have been able to go inside to order or pick up our drinks before but if the manager is there he will yell at you to walk through the drive through instead. even if your order is clearly waiting on the counter for you! we walked through the drive through and saw him clearly complaining and pointing at us to another worker. at one point we went through the drive through only to be told they are taking cash only- no sign on the door or drive through (no sign for drive through only either by the way!) they claimed to be C only but their app was working fine and accepted card not suurewhy they tried to claim it wouldn't work I strongly reccomend going to the dunkin across broken land instead of this one or take your business to...

Terrible customer service. While doing laundry this evening I decided to walk over to this location at 5pm to sit and enjoy some coffee while waiting on my clothes to finish. As I arrived I was told that I could not enter even though they close at 7pm. A rude Mexican man with greyish hair told me that I had to walk to the drive through window because he closed the inside early. I then went to order my exact same coffee that I get 3x a week from the location on university boulevard and he tried to charge me .75 cents more than what I know the drink costs.The price difference was not even the biggest deal it was his demeanor.. He became loud and argumentative with me so I decided to walk away. I will not come to this location again. I highly advise any and everyone to drive a few extra minutes to go to a different location to receive better treatment. I drove over to the one near my house (where the customer service is always top tier) and ordered my...