Hardee’s — Restaurant in Maryland

From Family Tradition to Deep Disappointment

This review hurts to write.

For as long as I can remember, stopping at this Hardee’s on the way home from Ocean City has been a cherished part of my family’s summer tradition, 3 to 4 times every year for decades. It was our final stop before heading back to Virginia. Familiar. Comforting. Consistent.

But over the last two years, that tradition has slowly unraveled.

The food quality has plummeted. I always order the Big Hot Ham and Cheese, it’s not “big” anymore, and my fries were cold and barely half a serving. My daughter’s burger bun looked old and dry. My son ordered a large fry and received the same amount that came with her kid’s meal. The temperature inside the restaurant is either sweltering or freezing, and the staff energy just feels… defeated.

This place once felt like a little piece of home. Now, it feels like an afterthought.

To say I’m disappointed doesn’t even begin to cover it. It’s heartbreaking to watch something that held so much sentimental value become unrecognizable.

I’m not here to complain, I’m here in the hope that someone who cares reads this. That management will take this seriously. Because I don’t want to remove this stop from our...

The young white man that rung us up was very pleasant, but the African American male manager was rude & not very nice to the cashier either! Food took FOREVER! Literally like 20 mins! My husband & I only ordered 2 cheese burger sliders, a 10 piece tenders, & an order of bacon cheese fries! Our fries had barely any bacon & cheese to the point we had to get more cheese sauce that we got charged for bc like half-3/4 of our fries were plain fries... They finally brought our food to our table & forgot honey mustard for our tenders so I had to go back up to get sauce too... Never again will I go to this location! Worst 1 I've ever visited by far! My family & I love Hardee's , but this left a sour taste in our mouth to...

I'm not sure if all Hardee's are doing this, but this location is using AI to take drive thru orders. For me personally, this is a complete turn off. I would rather speak to an actual human. As far as the food, there has been a noticeable drop off in both quantity and quality even though the prices have went up. This is by no means a Hardee's specific problem, but it is a problem that a struggling brand like Hardee's should work harder to avoid. For years it was worth driving past McDonald's and Burger King just to stop at Hardee's because the food was that much better. But not anymore. Now it's simply a numbers game with whatever slop being cheaper getting my business. And right now...