I order my food via little Ceasars website so I can pickup at the pizza portal and go. I ordered my pizza at 747pm and was told via email pickup time will be between 806 pm and 811pm. I arrived at the Essex location at 810 without receiving an email with my portal code. I told the the cashier I was waiting for the portal code and she proceeded to ask other employees about my order which one they were confused and secondly they didn't even know what order she was referring too. They grabbed a pizza from several diffe6spots in the back the hot box the counter and off the line. Then I ordered wings and was told it would be 5 more minutes and it would be brought to my car. I waited about 10 minutes went back in there and asked for my wings . My order had to be confirmed again i heard them say them say what wings? What flavor and then my wings where handed to me. I tried to be patient but you have a bunch of kids running that store that obviously can't run it efficiently. I am switching the store that I go to highly disappointed you have...
Read moreUPDATE - 1/30/21 - 2 stars to 5 stars - The old post follows this update. Called in today and ordered a fresh made pizza. Was told it would be ready in about 7 min. I got there in about 5 min and was immediately greeted and asked if I was picking up. I gave my name and was told it would be right out. Another gentleman came from the back and also greeted as soon as he saw me. Next thing I know, I'm being handed a freshly made pizza. I must say, a fresh pizza from here is very good and I was not disappointed as before with the already made pizza. I also want to compliment Anthony M. He was very professional and courteous from the phone to the pick-up.
OLD REVEIW - I get the already made pizzas and they always seem like they have been in the warmer all day. I even asked how fresh it was and was told it was just put in. Maybe that's just how the pizza is there. I'll try a fresh made to order at some...
Read moreI am unsure if they are being overwhelmed with the crazy puffs and are tired of making them, but my puffs were burnt too the core all different sizes. I also got garlic Parmesan wings and buffalo wings which were not done we had place them in the toaster over for 20 minutes once we got home. I called the store 30 times at 8:30pm they turned the phone off I finally spoke with Asim on Sunday he told me he could/would replace my order but I had to wait until Wednesday because they were running out of wings which makes no sense too me be honestly because if other customers are calling for wings what do you tell them? I called on Wednesday was placed on hold for 10 minutes and then was hung up on then the store wouldn’t answer the phone at all. I will not patronize this business anymore I think it’s disgusting that consumers can’t get proper...
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