Starbucks — Restaurant in Maryland

Usually they are good, but today I just have to give them 1 star. There were like 5-6 people working behind the counter and when I show up to pick up an app order, they all ignored me. Ok, they look busy and thought that when they are free they will acknowledge I was there and ask about my pick-up, but nope. I waited and waited. They acknowledge another person and gave the order to her and so I tried to get their attention but nothing. Then they acknowledge another person who came in after me and was standing behind me and gave him his order. That is when they finally acknowledge me and gave me my order. Of course when he did, he asked me whether I wanted a straw for the FRAP. Really??? These are people I never saw before, and the normal people I see is usually good, but I am...

Yes I agree with most people here, mediocre attitude / customer service. As for Speed and quality of product, I thought they did a excellent job on those two points.

Great place to study and a lot of electrical outlets I would say there's about 6 Outlets with 12 sockets in total. Since the guest/employee interaction is short it's not going to affect me too much versus a restaurant where your server is going to be taking care of you for the whole night. Are there actions and words professional, probably not but does it affect me no not at all. I guess we all wait places with different criteria with different weights attached to...

I do really refrain from reviews, but this one is an exception. I live in the neighborhood of this Starbucks and frequently get my coffee from this location. Orders are usually wrong and the employees do neither acknowledge their mistake nor do they apologies for their bad customer service. In some cases, they act as it is you who did not place the order correctly. The employees need customer service...