Subway — Restaurant in Maryland

This location doesn't accept orders on the website. They're also extremely stingy on ingredients.

My wife ordered for us on the website while I went to pick it up, because the website had a buy one get a second for 50% off deal. When I got there she called and told me that she got an email saying the order was canceled. I asked the woman working there and she said they don't accept orders from the website.

I decided to order our subs anyway since I was already there, even though they wouldn't honor the deal on the website. I got a footlong tuna on honey oat. I asked for onions and cucumbers, but while she put a reasonable amount of cucumbers on it she only put a few small pieces of onion. I asked her to put more and she said the owner told her not to put more than 6 pieces of onion on any subs because onions are too expensive. These pieces of onion were tiny, maybe 2 inches long and sliced very thin. I told her if I got all of the toppings it would cost the owner a lot more and she still refused to put any more onions on the sub.

This is the first time we've tried this location. We live around the corner so it would have been awesome to have a great experience and it would easily become one of our go to places. But I don't really like the idea of a place that doesn't accept online orders because they don't want to honor the deals on the website, and that the owner tells employees they can't put more than 6 tiny pieces of onion on a...

Trying to figure out when did they stop using the original chicken pictured in advertisement for the chicken bacon ranch sub and started using the rotisserie chicken instead 🤔 had to pay a additional 3.00 for my because I wanted it. Even though the picture is with the chicken I wanted. i also dont care for their service. At times the lettuce was wilted and brown. Also she tried to use the same gloves she used to touch the register with to finish my food. I dont i will ever back will drive out my way for better food and service even though they're ...

I came in to this establishment on 5/2/2025 to try the new $5 nacho box. I wanted to get lettuce and a few other veggies on it and i was told i could not customize it which i wasn't i just wanted lettuce and maybe olives. The 1 woman told me no i couldn't get lettuce with such a nasty tone. I am highly disappointed on how i was treated. I left there and went to another one and got great customer service and no hassle for...