Subway — Restaurant in Maryland

I've eaten at this location on a number of occasions. Today I walked out before ordering. There were 5 customers in line. Three employees on the line. The middle employee (condiments) and the last employee (cash register) completed their last order and, instead of moving to the beginning of the sandwich line (as most Subway's and well managed operations do), they proceeded to talk to one another about totally work unrelated topics. Mind you this was at 12:05 - the peak lunch time! And not for just a few seconds. There was plenty of room at the beginning of the sandwich make table to begin the next customers order. This is not the first time!!! I've noticed this trend on numerous occasions. Poor management and training. Horrible customer service. I've been a restaurant manager in a previous life and you DO NOT stand and chat with a co-worker, when there are customers to wait upon. Especially during rush hour!!! Never going back. Taco Bell across the street has always offered some of the most courteous and quick service I've seen. There are many other, well managed and organized eateries in the area. Anyone who thinks this organization "has it together" doesn't know...

Stopped here off the Interstate for 2 reasons. 1) We didn't want to get stuck in a sit down restaurant with 4 more hours of driving left, and 2) I know I can eat relatively healthy at a Subway. Upon entry we received a friendly welcome, and observed a super clean dinning area. Now here is where they loose a star for 2 reasons. My wife is a Subway "noob", and she doesn't know the process...bread, size, etc etc. The types of bread available was M.I.A., so she just blurted out "Italian". While you can't go wrong, she was like..."oh man!" when after the fact she learned of the bread variety listening to other customers orders. Second reason: my bread was just over toasted, slightly charred if you will, and there was way too much dressing (go light, and ask the customer if they would more, you can always add...). Other than those negative points this was a nice stop along our northern journey home. Thank's for...

This place is not worth it to go to!!!! First the employee didn’t understand what I was saying. Then I did an online order to just to get declined by the owner for no damn reason. So now we don’t have the food and our money is gone, maybe we get our refund in a week if not longer. This isn’t nice what they do to the paying customers!!!! I never ever go back there, oh and I was not the only who had that issue today!!!! They should have this on the app who is participating on the deals and who is not!!!! I rather go to Jersey...