Burger King — Restaurant in Maryland

On my usual Wednesday visit for my $3.99 whopper (BK app) plus fries and shake I slipped on some ice in the parking lot, not a big deal as we had snow the day before, didn't hurt or break anything, just embarrassed. When I got inside mentioned it and they were "truely" concerned, gave my napkins to dry my hands and they wiped off my phone to make sure it wasn't broken. JENNIFER & MARIAM waited on me, placed me order and when I went to pay the comped my order which was not necessary, I politely protested as not neccessary but they both insisted, thank you again. Visit this location 2 or 3 times a week as close to my home in FountainHead and regardless of who has waited on me "always" very friendly, never gotten my order wrong and that says alot. Their breakfast choices are fantastic as 78 and hate that morning mess. Download the BK app for great deals and their Hershey's chocolate pie in my opinion is to die for as is their shakes. Nice people great food and no fuss perfect for this senior...

I don’t know why I keep giving them a shot, I’m rating the 2nd shift here...it’s terrible! The restaurant looks nice because it’s recently renovated, but the service (most of the time) is completely awful. The restaurant is often locked well before 10pm when it closes (even though their website says restaurant and drive thru open until 11pm (they mean 10pm for the dinning room) ... but you can’t even go in there after 9pm sometimes. The food is never consistent and usually not good at all. Some of the employees don’t care to be there and it shows, orders are messed up every single time, wait time is horrible. The dinning room guests are treated like an inconvenience, they clearly focus on the Drive Thru as a priority. Even when the drive thru is slow or non existent, service is still poor inside. I hope management becomes aware of the issues with some of the second shift personnel. It’s a shame bc it’s a nice little restaurant (until you go in and experience the service and...

I come to this location at least once a week with my friend who is autistic. 99% of the staff there is super friendly and always patient with my friend while he's ordering his food. Today when we were there, there was an employee who seemed to be on break. Tall man, mixed race, early 20s it looked like. He was staring at my friend which happens a lot so we usually don't pay any mind. But this employee was hardcore staring at me and my friend. To the point where both myself and my friend were feeling uncomfortable. My friend felt so uncomfortable he stopped pacing to stand next to me, using me as a shield basically. He ordered his food. Dude on brake moved along and all was good. As we got our food to go and were getting ready to leave, this man came back up to us and just sort of hovered, and I could feel him staring at me. To avoid upsetting my friend or causing a scene, I just ignored it and got us out asap. It's been a long time since I've felt so...