My family frequents this Subway regularly. Tonight, I went in to grab my son a chicken Caesar wrap. The fatty behind the counter was absolutely horrible. I asked to add a soup to my sub. He ignored me the first time. Then said they didn’t have broccoli and cheese soup, then checked and said they didn’t have any. Whatever....I went ahead and paid for my wrap w: my debit card. The receipt prints, my hand is open waiting to receive it and this POS places it on the counter. I guess he didn’t want to touch my black hand. Even though we are the same skin tone. If you don’t like black people don’t bring your business to where we are. News flash we are everywhere. The absolute last time this place will get any...
Read moreWorst customer service I have ever experienced at a Subway!!!!!!!! First the guy seems completely unintrested in speaking with me because he was watching a young man and his Son leave!(Not saying goodbye to them literally looking at them as if they were going to steal) And THEN after he made my sub I asked for a salad and one of the regulars came in and HE ASKED another employee TO MAKE MY SALAD SO HE COULD SPEAK WITH THE ELDERLY LADY!(His rude a^% couldn't finish my order I guess!) MIND YOU I WAS WAITING 10 minutes for him to stare down the black man and his Son down! WORST EXPERIENCE I HAVE EVER HAD...
Read moreSent teenager in with $15 gift card purchased as a gift to buy themselves dinner. Was told by employee that there was zero balance on the card. Child was made to feel like they were trying to steal. Tried giftcard on app and it was perfectly valid with $15 balance. Went later in evening to talk with employee to let them know there was something wrong with card reader. Employee lied and stated gift card machine was broken for two days. I asked why he didnt tell my child that when they tried to pay. Then employee back pedaled and stated there was something wrong with the giftcard. Will not...
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