Subway — Restaurant in Maryland

A few weeks ago I came to buy lunch as I do daily. The subs are great Sharon I think that fix the cold cut very friendly , however the lady that take the money on the other side is very nasty .. she wasn't nice at the beginning when she was talking to me .. but I looked over top of it bec I had a meeting to attend as my 3 yr old son grab a bag of gummie . I asked the employee wanita how much are they it was almost four dollars With me knowing that the dollar store is around the corner I decided iam not getting them she ask me to put them back where they belong. I felt like she was being very nasty towards me bec she said it rude . So I walked away put them on the counter on the other side of the registers. Then I was walking to the left to pick up my food .as I was about to leave this employee or shenita was yelling at me asking me to not steal the gummiea and come back inside the store . At this point my face was so hot . I didn't want to look like the aggressive black women with a child yelling back in the store I was so embarrassed , humiliated omg I yelled are u serious?! I replied. A Caucasian man was just standing at the door holding it for me he said," iam so sorry I see u want to cry ". I am in my 50's and never been accuse of stealing before as wants continue to keep yelling asking me where are the gummies that I had in my hand I told her on the other side of the registers. This women then yell ask me why didn't I put them back . I said that's your job . I am so mad it was crazy . Three weeks later I had to have a meeting near that location again I have been trying to avoid this subway but there is only on in the area so I went ask the Caucasian lady I...

The customer service within this Subway is completely RUDE down to management. I have never in my entire life experienced such disrespect. I went as far a calling corporate due to the rude behavior the young-lady had and when I spoke to management and the gentleman stated that he was aware of the problem and saw video of altercation and that the young lady grab a knife and try to approach me was complete ground for termination and she was still employed there blew my mind. It explained the many orders that I have ordered through the Grubhub app and why I had to return several items as a result of how my food was prepared and sloppy, this entire experience with this Subway was mind blowing and as a result I no longer purchase food at this particular chain. I worked at Subway years ago and how I was trained was completely different. The attitude these young people have is so disrespectful and rude. Any form of employment is a plus, when you work with the public always remember that the customer is always right whatever attitude you may have goes in your back pocket and you deal with the public accordingly. You represent a brand and that...

Mainly because of the subway customer service, when we walked up to subway counter we weren’t acknowledged or greeted, she continued doing her Daily duties with ear buds in. She put way too much buffalo sauce on my sub and asked if I wanted more🤨 As I was eating it, I was like wow why would she put this much sauce on my sub, and then ask if I want more buffalo sauce on my chicken when it should already be mixed up in the chicken to begin with. Ladies at the front desk were nice handed my straws to me right away but the sub way employee was completely unprofessional and rude to an extent because it’s your job to make the customers happy AT...