Tropical Smoothie Cafe — Restaurant in Maryland

I have always loved Tropical Smoothie Cafe. I ordered a veggie wrap for lunch today and the lettuce was brown and rotten. At first I thought it may have just been a brown spot in the avocado but when I opened it up the lettuce was literally spoiled. I am cringing just thinking about it and not sure I can ever go back thinking that I actually ate some of it. I never write reviews but this is really bad and not acceptable to feed to people. Just hoping they read this and correct it...

I door dashed an order for a chipotle chicken club and got a cheese wrapper in one of them. I had to pull the cheese wrapper out of my mouth to figure out it was in there. On top of that when I initially called, the worker that did it hung up on me after hearing I requested a manager. It wasn’t until another associate answered and had to tell her to take the phone to take down my number for a manager to call me. Tropical Smoothie is normally in my good graces, but...

The cashiers there are very rude!! The got my order wrong and instead of them giving me the Caesar salad that I actually asked for, gave me a very saturated Caesar wrap with hair in it, with a side of attitude and an argument , telling me what I said I ordered. TERRIBLE...