I rarely leave negative reviews—almost never—but this time I can’t stay silent.
I visited this place again today and, unfortunately, got disappointed again. Probably for the last time.
I ordered rings, but was brought wings. When I calmly pointed this out, the waitress (the lady behind the bar) told me, “No, you ordered wings. I remember you—you did the same thing last time, trying to confuse your order.”
Well, you remembered my face—but not what actually happened last time. Let me remind you:
Last time, I was served a beer with a chewed gum in it. I only realized it after taking a sip and feeling it in my mouth. I don’t even chew gum. I quietly told the staff, “Just please change the beer and let’s forget this ever happened.” No scene, no shouting—I tried to be discreet and respectful. I even wrote an apology on the back of the receipt and left a 25% tip.
That was the only time anything went wrong with my order before.
So yes, you remembered me—but not your own mistake.
This will be my last visit while that particular staff member is working there. The place itself is OK, and most of the staff are nice and professional. But that one person ruins the whole...
Read moreThis is what happens when your food is rushed and is incorrect. I simply asked for the fried chicken sandwich(which I ordered on wednesday) my previous sandwich came with lettuce and onion with no mayo in which I asked for. Tonight I called in and asked for no mayo but if you have honey mustard I will have that instead. They reply with okay no problem it should be done in 20 minutes! I get there 20 minutes later. My food still was not ready. I stood there for an extra 15 minutes after paying and kindly asked the woman if there was a time frame for my food. She asked for my name. I said well I think someone took my name down wrong but this is my name. She went to the register and picked out my order ticket. As i noticed this I calmly walked out as frustrated as I was. Came home to this absolute disaster of a sandwich. I will never...
Read moreStopped here at 8:58 with my wife and three young boys. We were told the grill was shut down for the night even know they close at 9:30. The girl running the front was very rude in greeting us with saying the grill is off. As we were getting ready to leave the cooks in the back were loudly dropping f bombs and other profanity loud enough for my 7 and 8 year olds to hear them. This place made my family very uncomfortable and myself furious. We will not be back. Food was a 2.8/10. Pizza was greasy and bland and the dough tasted frozen, tuna sub was soggy but ok, onion rings were good. I would have given this restaurant a better review but I can't get passed the blatant disrespect my family and i were given. Even if the food was a 10 the customer service and behavior of the cook staff would negated the food...
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