I have never been so unhappy with a business in my life! Let alone, a company that I buy from on a regular basis. I went to this particular Dunkin' Donuts for a drink and my order was made wrong. I can not drink whole milk and simply requested for my drink to be made with almond milk instead. The store manager did not honor this request, and stated that I needed to pay for a new drink. I refused to do so, and he proceeded to raise his voice and stated, “I can not give you another drink unless you pay!” I also requested for him to give me his name and he refused to do so. The unprofessionalism at this organization is unlike anything I’ve ever encountered. I will NEVER visit this Dunkin’...
   Read more5/17/21 UPDATE This place used to be fantastic. Very efficient, fast line, and drinks made correctly. I don't know if there is a new manager but things have gone downhill! I went there at 1:30 today and there were 6 vehicles ahead of me. It took 10 minutes to get to the window. Simple order: pomegranate blueberry drink and a medium iced coffee with cream and sugar. First thing they say: You got 2 donuts, right? She finally found my order but of course it wasn't ready. And what I finally got was a smidgen of coffee with what seemed like alot of water and a ton of cream. I didn't find that out until I was already on the road, and I certainly wouldn't have gone back. Hence...
   Read moreTheir drinks taste nothing like other Dunkin’s . I order one of three drinks on a regular basis from the Dunkin on stokes and on the rare occasion I have to go to this Dunkin instead I wind disappointed and out of $5+.My refresher tastes like watered down green tea with a squirt of simple syrup. The iced caramel latte I ordered last week was like iced down milk with a hint of coffee. Gross. Not to mention, I tried to bring it up in cordial manner that the drinks are always just a little off and I’m at another Dunkin every day ordering the same drinks. the staff doesn’t seem to care. Won’t...
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