I dropped one of your employees for work then decided to go to the drive thru for a some Fries and Milk shake. I only had 2 cars ahead of me but the wait time was long. After getting there the server “Roxy” worked on me who looked like she didn’t wanna be there in the first place, i handed her my Debit card then she gave me my fries and I asked for more Ketch up as I was waiting for my milkshake being made by another nicer gal who I didn’t catch her name. When she handed the milkshake I said thank you and drove away forgetting my Card. At around 9:50pm my bank contacted me about transactions that were being made on my debit card thats when I realized I didn’t have my card and since it’s the only stop and transaction I had made for the day I knew exactly where I lost my card. It’s sad that a person can try to use money that is not theirs. Thank God my bank contacted me sooner and the card was blocked. I plan on coming to see the manager. How many people have fallen victim of that? Because it’s so easy to forget your card at the drive thru. The least she could do was report it to the manager but decided to try and...
Read moreits definetley better now then when i was last here its almost all completely new ( except the parking/ drive through that is still the same) the service has somewhat improved but i love the new interior has a TV and i think a Play Area? in the back hard to tell but looks like one right on the 95 Bus Line to Sullivan / West Medford and its the ONLY fast food option left the Mcdonalds in the Meadow Glen Mall closed a few years ago so its basically all you got if you want a Burger ( dont even bother trying OCB they dont have it but strangely have fries all the time? when they "advertise" "burgers" on their menu") its just off 93 so downtown is about no more than 10 mins ( this is BEFORE rush hour though then forget it) overall its not bad not good or terrible but does the job the only 1 in the area for the...
Read moreEverytime I come here MARIA the manager she is always confused the language barrier is already a problem but to become irate with someone because there is a language barrier is a problem she yelled at my 12 year old caustic child because she was ordering food too slow I then asked her what her issue was she said "YOUR ON MY TIME " I then had to explain to her why she should always remain calm while working customer service I feel so bad for the Guy Pablo who seems to be the ONLY ONE SUITABLE for a managers position ... To be a great leader Patience and Kindness is always great to promote while LEADING BY EXAMPLE ... SHAME ON THIS BURGER KINGS MANAGEMENT after reading these reviews something...
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