AMAZING Intimate Essentials — Local services in Medford

My husband and I walked into the Medford store and it was so clean and inviting plus it smelt really good. Then Jim walked over and asked how's your day going? We responded and Jim says well how can I make your day a lot better for you? So needless to say we spent over $600.00. Jim's knowledge of the products and the proper ways to clean them was incredible on top of it Jim then explained what each products warranty was and what to do if we ever needed to take advantage of it. I have never been into a store where someone has so much patients to explain 20-30 different products in the span of over an hour while there were 3 or 4 other people he was helping. I wish more places had people like Jim on there staff. I needed to do this review to show that there still are great people out there who take pride in making people's day. Thank you Jim and we'll...

Had an excellent experience here with my significant other. We had no problems finding everything we were looking for plus more! They have a great selection of products at a great price. We’ve previously visited other adult shops and didn’t feel as comfortable there as we did here. They also have lubricants that are $1-$3 cheaper than ANY other stores.

We were asked for identification after several minutes of browsing which was not a problem as their entrance CLEARLY states must be 21+ to enter.

The tall short haired employee was very polite and provided excellent recommendations on product we didn’t come in looking for but left buying!

We have found our adult shop of choice and will certainly be returning!

We both thank you for the excellent customer service, great product recommendations, and the...

I went here today, October 9, 2017 around 4:00 with my boyfriend. We were having a good time looking around until he asked the woman (a tall woman with short black hair I did not get her name) for help. We didn’t know how a toy worked. He asked a question and then I elaborated on the question. This woman was aggressively rude to me. Not just a little rude she raised her voice and never elaborated just said what my boyfriend said was right. She was so rude and disrespectful to me my boyfriend put the $200 worth of merchandise down and left the store. What I did to this lady I don’t know, but she made the store loose money and loyal customers. We will never be going back there. I recommend you teach your employees not just customer service skills but basic human interaction skills....