Dutch Bros Coffee — Restaurant in Medford

Just went through the drive-through the lady that took my order through my car window was super sweet. I ended up tipping her 20 bucks and said happy holidays. When I got my sugar-free golden eagle it tasted weird and I asked the blonde lady through the window if they did something different she said it’s sugar-free I said I know I always get sugar free, but it doesn’t taste like a golden eagle. She said well I don’t know. I drove down the street to my normal spot on East Main got the same thing and it taste just fine. That lady‘s customer service was not good. If a customer tells you it doesn’t taste right why not offer to remake it. I literally get this every day I know what it...

If you are not going here during the morning good luck getting a coffee in a timely manner. A few employees that work here think it's OK to have friends come through the drive through and hold up lines and still get orders wrong. They treat the place poorly, the outside is never maintained, the males that work here are the rudest entitled teenagers and the friends they keep are more rude and dumb. I'm done with dutch bros from medford. Disgusting show of being a business today. 20 minutes in the heat so tweedle dee and tweedle dumb can have a conversation about how they spend mommy and daddy's money. 099 MBA black lifted truck. I'll remember trust dude who...

I was very disappointed in visiting this coffee stand. The young boy at the window was non enthusiastic and came off kind of rude. When I asked for change to tip him, he looked at me as though I offended him, frustrated that I asked him for it. I ordered two drink’s and it felt as though the drinks arrived before I was even done making the order. To top it all off the drinks were not even accurate. For the price I paid for two drink’s, I hoped they would have at least been what we ordered. Unfortunately, I don’t think I will be returning to this...