Smoothie King — Restaurant in Melissa

For the busy establishment, the management and lack of training here has to be worst I’ve ever seen. I placed order online b/c I drive 40 minutes to get here (recently had heart attack and not a lot of options). I get to location in drive through and told pull on up. Then I’m told the system went down and they can’t make my smoothies, ask for refund and they can’t do that cause online “I’ll need to do it”. I park and go inside to see them making smoothies, why can’t you make mine?, show them their own email confirmation and told well it has to print our side. Okay give me money back “ we can’t cause ticket hasn’t printed”. Several options to correct this easy: make $25 worth of smoothies that cost your $4. Give me $25 dollars and figure it out later. Nothing offered by any 16 year old. Nothing at all wrong with 16 year old as I’ve managed multi million $ establishments with a lot of 16 year olds but you should have leadership and management on site capable of putting easy fires out. Instead I stayed 2 hours helping her make decisions, did I mention I recently had a heart attack.

Going back now and reading reviews this location will be closed or for sale soon. Ridiculous!!!! Manage your business, no businesses are safe without customers.

Then I’m assured someone from management would reach out to me, did they nope. Just an AI response. Lots of places...

On 6/7 around 5:15 the girl that took my order had very little patience as I tried to order one smoothie and then says the speaker is broken and to pull up to the window. I pull up to the window and there is a girl with black curly hair in shorts and wearing a headset and literally sitting 10ft away and does not even acknowledge me for well more than a minute, possibly 2. No hello, no thank you for waiting. I had to have her make my smoothie again and it was still terrible. All the while there is another employee making smoothies, working her tail off as I sat there dealing with an entitled brat who does not give a crap. Asked for napkins because she didn’t clean off the cup and it’s pouring out. Asked if she was the manager and she said no there isn’t one. I told her she was extremely unprofessional just sitting down on her phone and she said she was on her break. That’s BS, just laziness. It already tasted awful the first time and she probably put something not pleasant in my drink so I threw it away. They didn’t even...

Picture: is from the Melissa Tx. Location. Unfortunately, I did not take the pictures from the previous locations because I drank them so fast, that's how good and delicious they tasted. Melissa Tx, location was a one sip and pic, not my favorite.

I ordered the Pumpkin D-lite smoothie at the Smoothie King location in Frisco Tx on Eldorado pwy, and it was pretty good. Therefore, I tried another location in Aubrey Tx, ordered the exact smoothie choice ( Pumpkin D-lite) and the Aubrey location did not disappoint. The smoothie was super delicious, I mean fantastic. Finally a few days later, because I'm on a health and fitness journey. I tried another location in Melissa Tx. Let me say; if my evaluation was to be solely placed upon the Smoothie King location in Melissa Tx, it would be a hot no thank you ( Sir/ Ma'am) it was so runny and the flavor was chalky and I shouldn't pay money to go home and redo the smoothie myself. All in all the other two location...