Melrose Diner — Restaurant in Melrose

I come here all the time. I order from them multiple times a week. But I never will again. My Grubhub driver stole my food (not their fault, but not mine either ). I called Grubhub and they cancelled my order and refunded me because I never received the food. I still wanted lunch so I ordered again. When I went to pick it up she refused to make the food for me. Told me she already made it, will not make it again. Told me the duplicate order was my fault. I live down the street, I come here on the weekend, I get lunch here a lot during the week. But customer service should matter. This woman was cruel. Yelled at me, tried to embarrass me as if I was stealing from them. I won’t be back and I couldn’t recommend them less. It’s sad that people can be so terrible. It was a turkey sandwhich, 10$. And I didn’t try to play them, I didn’t receive it and Grubhub cancelled it when I reported it. And they lost a customer for life. I’ll be sure to tell everyone I know. If I could give negative...

⭐️⭐️⭐️⭐️⭐️

I recently had the pleasure of dining at this charming breakfast restaurant in Melrose, MA, and I must say it exceeded all my expectations! The customer service was absolutely outstanding - attentive, friendly, and welcoming from the moment I walked in. The cozy atmosphere added to the overall experience, making me feel right at home.

But what truly stole the show was the incredible menu selection and the delicious food that followed. From the perfectly brewed coffee to the mouthwatering breakfast options, every dish was prepared with care and attention to detail. I left feeling fully satisfied and already planning my next visit.

If you're looking for a delightful breakfast spot with exceptional customer service and a fantastic menu, this is the place to be. I highly recommend Melrose Diner to anyone in the area or passing through - you won't be...

Place was so subpar. The pancake was spongey and most likely frozen from the box. Reminiscent of hospital or school lunch food. Meal came with one single sausage link. Others ate the table agreed it could all he better.

The worst however was paying. We sat down and were in the middle of ordering when they told us it was a 50/50 shot that the card reader would work and we may have to pay in cash. They said they didnt have cash app or anything so we had to walk 8 blocks to an atm to get cash.

Once we paid she gave us our change back but they hand no coins so they just kept the money?????? We should have gotten 16.73 back they only gave us 16. They said they just didnt have coins so they’d keep it. Not great at all. Not the waitresses fault. Its the fault of the business owner/manager.

Ps: parking lot is super dangerous and is just a ice rink with...