Wendy's — Restaurant in Memphis

I tried ordering the biggie bag jr bacon cheeseburger meal but when I got to the window the young African American girl was very rude. She told me my meal was 7ish instead of 5ish.. I asked why and her face immediately was an attitude and said the lemonade is a dollar more. When I asked how is that, when I went to Wendy's on popular last week and it wasnt she didn't care to explain and remain with an attitude. I just told her don't worry about my order and before I can ask to speak to manager she already closed (well slammed) the window. I immediately drove off and called and asked to speak with an manager. I expressed to the manager by the name of Shay, what i encountered. Ms. Shay was very nice and tried to resolve my experience with a free meal. I kindly told her no, I just want you to address your employees customer service because that was very rude and unacceptable. I hope she does address this with that employee. And hope she can provide a better service with others. Ms Shay customer service was a 5 unfortunately the other young...

Update 11.6.22: Man, the quality and service went down. They're still really nice there. Check your bag before you leave the lot, because you're definitely missing something if you didn't order just a meal. Your cookies are burned, fries done in dirty grease, and nuggets are somehow burnt and under done. Sadness.

My lifemate and I went through the drive thru around 7:15pm tonight. The line was sooo long, and I thought it looked impossible. But it went by pretty quickly for it being the dinner rush. I got the Classic Big Bacon Chicken Sandwich, he got the Spicey Asiago Ranch Club. Oh man, it was so good! That sandwich was a hot, tasty mess. The fries were extra good. They were out of diet Coke. Pro's and Cons of going during the dinner rush. He ate all of his too fast for me to take a pic. I could only manage half, but hey! That's lunch for tomorrow.

I'm including pictures of my food, and Al the Begging Cat. Al doesn't really want to eat the foods, just smell it. He always runs off afterwards. Big weird...

This Wendy's is always leaving food off of my orders. But since they are so conveniently close, I still take a chance with my money. Well, I just called.up there to let them know half my order wasn't in the bag, the lady that answered the phone at 630pm 3/29/22 (in case corp. Is reading) cuts me off asks me my name and then immediately states that she bagged that herself and that I should talk to the person that delivered my food🤔. Thing is I ordered off of the Wendy's app! SO once the order is complete that delivery drivers info goes away. I'm stuck with poorly put together food, drinks with no straws, and only half my order😥. Some of the workers at this particular location, can be rude for NO REASON BESIDES THE FACT THAT YOU SHOWED UP AND SOME HOW MADE THEIR JOB MISERABLE. I get it, the food service industry is tough but that is no reason to show up to a customer service job and treat the customers poorly and pretty much rob them of their money. Corp should step in at...