Subway — Restaurant in Mequon

On 2/18 at 11:40 classic club purchased using a never used gift card - was told it was declined only because the cashier swiped it as a credit card. Told her it couldn't be because it's a new gift card her response "oh it's a gift card" she preceded to reswipe the card as a gift card and then tells me I still owe $6 . The sub was $8.26 the gift card $10 how do I still owe $6 and change? I explained to her the first time she swiped it it took the sub total from the gift card. Her response was no it was declined. After which she reswiped it and it took the remaining $2 off. I told her again it was a $10 gift card. She again told me it was declined the first time and the second it only had close to $2 left. Longer story short I had to get out another gift card and ended up paying double. I called back twice and turns out it was the store manager that waited on me. How can one not understand her mistake and turn it into I have to prove she screwed up. Not happy! Yeah it's $8 but that's another meal and I didn't think I needed to prove she messed up. No comprehension....

Subway has slowed down over the years. Often one person making sandwiches during busy hours, at least during my visits, so minus 1 star. Overall, it is a good place to eat and grab a sandwich, but it isn't Jimmy John’s speed so it'll take much longer... Food is usually good and I have not yet had a bad experience at this location so we will continue to come here for a bite. Lastly, a young Asian gentleman who works here was very good. Hard-working and always encouraging to see young people working hard in the restaurant setting. Becoming rarer and rarer these days...especially in food...

horrible there was only one person there he didn’t greet me when i came in.. he didn’t wash his hands change gloves to make my food then as he is makin my sandwich it was hair all in meet on the bread.. i said some to him he threw the bread out and grab another one and on top of that his shirt was covered in hair.. i just walked out disgusted… do not recommend. this was about 10 mins...