TOGO'S Sandwiches — Restaurant in Merced

Please don’t go to this location! I was much so inconvenienced today I went online to Togo’s website not Uber eats not door dash and placed an order for me to pick it up. No third party whatsoever Togo’s doesn’t even have a third party pickup on their website. Paid for the order. When I arrived at the store they said they had already given my order to someone else! Obviously on their part they failed to verify the order and just gave a complete stranger my food. On top of that let me say how unprofessional they were. No one owned up to mistakenly giving my food I paid for to someone else without verifying it. There’s no way someone else would have received my confirmation email etc…Neither did they offer to refund me or to remake what I ordered since I had to drive up here for nothing due to their mistake. How unprofessional can one get! Customer service is not rocket science just right your wrongs own up to your own mistakes. Very unprofessional and I recommend not eating here. Common sense isn’t always common smh. Who raised...

I used to love the sandwiches here and quit going about 6 or 7 years ago due to overall decline in service and product availability and quality. I finally decided to give them another chance. That was the very last one. My husband I both decided we will no longer ever give them another chance. The food was so sloppy and had a ridiculous amount of mustard on both sandwiches. We couldn't even make out what was actually on them. The customer service was so rude and offputting I thought I was being taped as a joke. NEVER AGAIN WILL I EAT...

They have no respect whatsoever for two foreign visitors who just happened to walk into their store, period. We were trying to order a tuna melt, but the person behind the counter pretended to not understand English. So I had to repeat we would like a tuna melt. Then without any reasonable effort to communicate, she went ahead to make two tuna melts and insisted that we ordered “two tuna melts.” She seemed to be simply furious at the fact that we were even there. Unless you are local and you are white, I’d suggest...