My family and I decided to use a few coupons we received in the mail today. I went through the drive thru and let the person know ahead of time I had a couple coupons. Aimee is her name I believe. So, I tried to explain what the coupon was saying. She asked for the coupon number. I read it to her. She didn't understand. I had to read it about 4 times. Then I moved on to the next one. She said only one coupon per customer. I said since when. And was told to come to the window. Then I handed her the coupons and said this is what I want. And was now told only two coupons. Ok. Fine. I gave her the 2 I wanted to use and tried to order the rest while being ignored and repeating myself multiple times. After I finally paid, I was given my large drink and the window was shut. This was a younger boy. I waved and asked if this is a large. It wasn't. So, I received another drink, but with ice. When I clearly said no ice. That wasn't terrible. Then I received my order and looked briefly. Then left. I realized my poppers weren't in the bag. So, I went back. Again, I got Aimee. I said that I just came through and didn't get the poppers. She continued to ask if I wanted poppers. I kept saying I am missing the poppers. Again I was told to come to the window. I did and said to her I didn't get the poppers. She had them in a bag in her hand and demanded to see my bag. Of course, I showed her. Then she handed me both bags and shut the window. I have been coming here off and on for years and this was by far the worst experience I have ever had. She didn't understand anything I was saying. Maybe because she didn't speak English well. I don't know. But, I won't be coming back and I wanted to express my concerns for the future of other customers. I worked in fast food for years and I have close family that still does. This was horrible...
Read moreThis is not a bad place to go, as long as you go before 9 or 10 PM. I went and watched a movie the other day and got out around eleven PM and I stopped here on the way home around eleven twenty. It was on 9/13/17 and I ordered the jalapeno double. The guy at the window told me it would be a minute cause they were dropping things for me. I thought that meant it would be fresh but when I took a bite it was the worst burger I had ever eaten. I took it apart and looked at it and both the parties were hard as rock and shrunk down. it was like they used a pattie that had been sitting for the whole day. The bun was stiff on one side and the jalapenos were dried out. I understand I was there pretty close to closing but don't tell me your dropping things fresh and give me a burger that's been sitting your whole shift. I would of been happier if you just told me it was to late to throw down the jalapeno double and let me know what they could manage to make at this time instead. I had horrible heart burn from that one bite I took and I'll never go to this location again. At least not at night. That night crew does not give one care about...
Read moreWell, this is a first. I never right reviews, but this is really messed up… I’m really disappointed in this. I didn’t know why the girl handing the drive through clerk my food was laughing, nor did I know why the chick that handed it to me smerked & then apologized before closing the window. —But hey, now I do, u fortunately. I’ve been vegetarian for 12 years, so I know what I’m talking about when I say that they knowingly served me real beef, not beyond. I used to get the “Beyond Famous Star Burger” once a week, as a reward for working so hard at the gym + eating healthy etc… this was just like a slap to my face. The people that worked there used to have ethical standards… Not anymore! I don’t have any proof; plus, if I tried to get anything out of it, I’m sure they’d just lie & say that I never said “Beyond” or even (politely, mind you) said the words “plant based”, just to clarify. Anyway, I don’t trust them anymore & I’m not going to bother going again. Bummer 🤷🏻♀️. Maybe don’t be careless, at the expense of others? Happy new year, I guess. Thanks for the...
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