Food is great but I had to wait in a long line, there's no curb side assistance. They asked me to pay for a courtesy cup of water after I asked her for it because I am diabetic. I declined the water because she was going to charge me as if I ordered a large drink .And customer service I received wasn't appropriate at all .I left feeling like the person in drive-thru had an attitude with me . When all I wanted was some water and peppers to make my meal complete.After I ordered and drove around I asked her could I pay for the peppers at the window because I literally has forgot to request it because I was a little irritated by them being out of the sides I wanted and was told no and to get back in a longer line and that I couldn't pay for the peppers at the window and was told no one there could bring the peppers out to me even if I paid for them at the window it made no sense at all that they would treat someone this way.It doesn't take long to get some peppers and they was out of almost every side order I requested such as the corn and the mac-cheese to me this wasn't her day but I felt as if she was taking her frustration out on me instead of making sure I left attended to and I wasn't going to get back in line so I ended up leaving without my water or my peppers to complete my meal. It's not Church's fault but, I just wanted fair treatment and I wasn't given that. And this was my experience at the location in Meridian Mississippi store# 361.I personally I don't know the person in the drive-thru ,but If they happen to see this comment I hope in the future she will try to a better job at serving people.Even at the window that have waited in the long lines just for a bite to eat customers supposed to...
Read moreHorrible!!! I visited this location twice last week. I noticed the guy placing previously fried chicken back in the fryer. It didn't occur to me that he did my chicken the same way until I returned back to work. The chicken was refried as well as the orka. The whole meal was hard as a rock. So, I decided to revisit the location again. I placed my order at the drive thru, which was chicken tenders. I got my order and before leaving the parking lot I checked my order. When picked up the tender, the crust slid off the tender. The tenders were old, dark from old grease, smelled burnt and cold. I parked and went inside for my refund. Looking around the floor had built up grease in the floor tile. The floors were just nasty, and the chicken which they were serving customers were dark from the dark grease they were reusing. I don't care how much I'm in a crush for lunch. I will not visit this restaurant ever again. These workers do not care about how they serve the customers. I think these companies that allow this type of behavior to continue should be held accountable. We're paying over $10.00 for a meal. If I paid $1.00 for my meal, I expect it to be...
Read moreFood is good but nothing to rave about or even anything like it was a few years ago.
Service SUCKS at this location. They lock doors at like 7pm and only use drive through. ALWAYS have to wait on chicken to cook or they are out of items. Half the time they forget napkins and such. Employees and management are indifferent and often seem mad to even be there.
Atmosphere is non-existent. Can’t give them any points if the “atmosphere” is always the inside of MY vehicle. Location is HORRIBLE and in high crime area (Murderidian as a whole) and the place is just trashy and run down.
Still beats the Popeyes chicken, but...
Read more