Jersey Mike's Subs — Restaurant in Meridian

You can definitely tell this is a new location, and they’re getting the feel of things still. This was my first Jersey Mike’s experience, I hate to think it might be my last. The taste was on point; I got all the flavors coming through, and the construction of ingredients was well done. I did a pick-up order and live about 10 minutes away from this location. Maybe that’s too far, because when I got home the bread was absolutely soaked. There was so much oil & vinegar, it was actually dripping off my sandwich. I had to throw the second half away because the bread was so soggy, as though the vinegar had been sopped up with the bread. And unfortunately it was the same story for my moms sandwich, she ordered the exact one that I did. Although my first experience wasn’t great, I would love to give it another go. It’s in an easy to access location, the staff was very friendly for the short time that I spoke with them. Service was very quick, and the app is incredibly easy to navigate. It’s a tough decision on whether I would recommend this place to a friend. If I did though, I would tell them to eat the meal immediately after receiving it to make sure the bread was still in good condition. I feel after the workers have gotten some more experience & figure things out, this could be an excellent place to quickly grab...

I ordered a sandwich from Jersey Mike’s in Meridian today. I ordered it at 11:41 AM and it said it would be ready at 12:41 PM. That seemed inordinately long but they were having a Special Olympics charitable event. I arrived at 12:45 pm and looked thru the shelf where the pick up orders were and didn’t find my order. I asked a clerk about my order and she couldn’t find the order slip or food. She asked another worker—-he looked thru the receipts and said “That order was already picked up.” I told them it wasn’t picked up by the person who paid for it. Then they all went back to work like I wasn’t there anymore. The guy finally asked me what my order was. Then I waited and watched customer after customer come through the door—go thru the line—- order food——get their food——and go out the door while I stood there waiting. It wasn’t until I got upset and asked, “My lucnch was stolen. Is anyone making my order?” Then another girl rudely replied “I’m making your sandwich right now, ok?” like I had no reason to be upset. In the end——no communication, no apology. So it took an hour and a half to get my lunch from the time I ordered it and I don’t live close to that restaurant. I will not patronize that...

Absolutely the worst and rudest service I've ever experienced. Phone ordered placed from home I was told 10 to 15 minutes for pickup. When I arrived 15 plus minutes later I asked the attendant about my order that was placed by phone. She said they are working on it. After standing there and watching 5 other customers come in for pick up after me and walking out. And watching Close to 16+ people come in and and join the waiting and go through the line get their food pay for it and leave as other came in. I Finally decided that maybe I should stand in line and said something about it so it could be heard. I was at told they are Busy and that they would get to it. I let them know that I placed my orders by phone 40 minutes plus buy phone and been waiting 30 minutes all the while I was standing and waiting and watching you fill costumes order that came in well after I arrived let alone the time that passed from the time I placed my phone order. One gentleman decided to tell me that they're busy and they'll get to it when they get to it. I stated that it is a simple first in first out and he gave me some other smart remark. Do not waste your time and money here!!!!! 👎 pure...