PizzAroma — Restaurant in Merrimack

Ordered a steak tip salad asked for pizza cheese and pickles to be added to the salad. I have ordered from here a number of times based on convenience. There is always something wrong but never really a big deal. For three times in a row, pickles and cheese not added and steak tips cold. I called once to tell them things were wrong. Didn't want any money back. I just wanted to tell them. Well, today again, no cheese, no pickles and cold steak. So because I was a bit mad about this, my wife thought it would be best if she called to explain the situation. The "manager" had a huge attitude problem, didn't believe her and claimed he would come over to take a look. He told her that those things were ordered and no way the steak was cold. He said he needed to see for himself. Which we were fine with, however he kept up his piss poor attitude. I got on the phone because of how rude he was being to my wife, acting like we were wrong. His attitude got so much worse and even more accusatory. He said that I was wrong and he needed to see the salad for himself. I was fuming mad and began to swear, so he no longer wanted to come see, instead I had to bring the "evidence" for him to investigate like he is from the FBI or something. He told my wife he was the manager yet told me he is the owner and has been running this place for 30 years. Mind you this business has been there for 9 years. He wouldn't give his name and has zero customer service. All he wanted to do was argue and fight, a real telephone tough guy. In his eyes customers do not pay the bills and he doesn't need customers. The whole point of the phone call was just to make them aware. We didn't want money back until the "Manager" and/or "owner" became a huge argumentative prick. This joker needs to learn customer service and some tact. We have never been spoken to so rudely and spoken down to by anyone. Complete and total douche bag and needs to get a clue. Also still waiting for him to come over and conduct his big...

Starting off had a very poor ordering experience, all because I have a cheese allergy. Me and my coworker ordered 2 roast beef subs. I opened my sub and went to take a bite, only to notice a hair, about 4 inches long, going down to the bottom of the sub. I tell you those details because I do work at a hair salon, eating in a noncutting area, since I do not think there was any chance of it being from because I had not yet touched the sandwich, I called and reported. The owner delivered a new sandwich, I offered the old one back and he basically said how convenient, you're at a hair salon I looked at my coworker and said I knew they were going to say that! The fact that the owner was willing to be that rude over a $9 sandwich is insane. I will not be returning here after that kind of behavior. I did not even ask for then to bring a new sandwich I was just letting them know and the fact that they treated me like I was just trying to get a free sandwich even though I offered it back to then. I did not wake up today and think of how I would...

What Great Service. Fast, Friendly Service. First time we tried there Xtra Cheese with 1/2 Pepperoni Pizza was Absolutely Delicious. Their pizza dough was baked Perfectly. Best Pizza and Subs. Food fresh . Filling week we ordered My Large Italian sub. Has fresh Salami, Genoa Salami, Capicola, Provolone Cheese. On Fresh White Bread Sub. I had them add Fresh Onions, and Green peppers. Gives a Great Taste. They were Fast Delivery at affordable price. Order early. Delivery before the football game. Here's a picture below. When I opened my sub. I'm impressed. Was so Delicious. At home I did added my. Oil, Vinegar, Black pepper and Italian seasoning. I highly recommend ordering subs and salads. pizza here. I've Tried there Ballpark Ground Sausage Sub. Grilled with Onions and peppers was Delicious. Great Steak & Cheese Sub. With Onions and green peppers.** Big Brownie's there $2.99 now....