Tom's BBQ - East Mesa — Restaurant in Mesa

Ordered catering for a holiday get together, and when ordered has been specifically asked about their vegetarian option of a baked potato was told yes that they had it. Today he goes to pick up his order and notices the potatoes. Touching meat asked if that was for our order and was told yeah it was that they don’t do anything vegetarian essentially. so he was upset because he was told that they did the ladies and the staff there got rude and loud forgot to give one whole tray of meat and should’ve already had it prepared for a 12 o’clock pick up but did not do not recommend using their catering service or going at all. I went back in to go get the last tray of meat that was not in our boxes and I was instantly told that we weren’t welcome back because he was rude to them and upset and I said that’s fine. I asked her to please calm down and just to give me what we had already paid for the last day and that I didn’t care if we couldn’t come back. Honestly, I don’t know what’s wrong with people nowadays, but one if you asked about specific options, don’t lie and say they have them...

We went to Tom’s for dinner a few nights ago and it was my first time there. Our waitress was great - very attentive, made some great recommendations and ensured that everything was well throughout our meal.

We were treated to some fresh chips almost immediately and holy cow! Those homemade chips were delicious! We also ordered the fried pickles - there were four of us at the table and we were unsure which size to order. We went with six and it was perfect - they’re hefty slices of pickles, not chips or spears. They were perfectly cooked and tasty! I had the brisket, coleslaw, fries and cornbread for dinner. Everything was absolutely delicious! There was a variety of dinners ordered at the table - ribs, sausage, burnt ends and the fish fry and everyone was full and happy after our meal!

I was really impressed with the prices as well - the portion sizes were large and definitely worth the cost! All of us took home leftovers - which says a lot when half the table usually finishes their plates and then some!

We will definitely...

We visited Sunday evening around 7pm and the place was empty, one other couple was leaving. The staff were friendly but slow, ordering takeout when nobody else is at the restaurant shouldn't take 15 minutes for two people. The prices are pretty high, I got a 3 meat sampler including brisket (upcharge) and my son got a pulled pork sandwich with a drink. Our total was 45 dollars before gratuity that is requested on the POS at the take-out counter - minimum choice 17%. When we got home and sat down to eat I found my three meats and two sides to be all extremely bland. The pulled pork was typical as any other bbq joint but didn't taste smoky. The brisket was under cooked and fatty. The chicken was a dry, individual, minimally smoked breast that was sliced 4 times because it would have never pulled apart. The bbq beans were beans, the potatoes were mashed... but I wasn't expecting the bare minimum. I probably should have read the other recent reviews and saved myself from...