Burger King — Restaurant in Methuen

Very disappointed at this place today you won’t see me here again. I waited about 10min on the drive thru then I spoke to the speaker and said is anyone taking orders no one answer me I drove my van to the window and here I meet this person. The first thing she tells me this van the speakers or headset won’t work. I told her that’s strange because I come here a lot I never had that issue then she tells me if she would have seen me from the window I told her I was there for 10min so clearly she is not paying attention then she said what do you want.😤 at this point I had enough so I told her I don’t need anything. NO hard feelings but she needs to be retrained on customer service like soon. I have worked for Wendy’s I became a Shift Manager and at Papa John’s I was the General Manager. I have at least 10 years or more in the fast food service. Believe me my customers loved me the owner of that franchise is still my...

I really do not like reading a restaurant in a negative way but, I was a Burger King manager for three and a half years so I'm pretty knowledgeable about how it works. Nothing against the service they were excellent. But the french fries were over salted to the point where I had to wipe them off on a napkin before I could eat them. I did go and tell them before I left so that other people would not have negative response. The Whopper Jr would have been wonderful but the cheese was not melted. If I wanted Wendy's I would have gone to Wendy's. But the Whopper junior is my favorite of all sandwiches. I was pretty disappointed. I hope other people make you aware so that you can fix the problem before people stop going. Sorry guys this doesn't...

Salem NH location closed up - now a Kelly's Roast Beef! BK is such a drag. Too bad, they never use to be so awful. Went to the METHUEN location of 93 in hopes for a delicious whopper sandwich. Turns out.. this location closed early (it's just 8pm) for technical difficulties. Some older guy can be seen on a ladder inside the drive thru with a keyboard in his hands trying to figure out something up high on a screen. Fire alarm system always shows trouble and never gets fixed. Don't know how the METHUEN Fire Department has been letting this slide by so long! Lights are still out on the propert, so when you drive by it shows "ER King".

Poor Maintenance with BK's these days! Never use to be this way back in the...