KFC — Restaurant in Miami Gardens

I give 1 star just because the 1800 number of KFC was very professional and pleasant. Unfortunately the restaurant is not deserving of any stars. I have post reviews on this restaurant before months ago. Thought I would give it another try " big mistake " this by far has to be the worst KFC in Florida. Customer service is nonexistent "rude and disrespectful from the manager down" not clean, food not fresh if they have it. Order was inaccurate (because they filled the order with what they had not what I ordered) and the manager instead of apologizing and making a correction said "just let me give you your money back". Waste of time. If KFC continues to allow this resturant to operate this way shame on you! FIX IT, MOVE OR CLOSE! We nolonger want this in our area. I went through the drive thru July 7th at 2:58. Out of product, rude, and manager very unprofessional. ...

Just went to this location for a quick pick up order and all the store doors were locked. Me and another customer were outside and none of the employees opened the door. The cleaning lady opened for us and then i picked up my order. I asked the employee why the doors were locked and she said that the doors should be open. I explained to her the situation and asked her what should i do if next time i come something like this happens and I’m locked outside unable to pick up my order. Maybe go to the drive through or something. She had a really bad attitude towards me even so i was being nice to her and asking her politely. She miss treated me and the other customer that had the same question. The worst of all is that this woman is the Store Manager. Her name is Ashley. No one like her should be working with public with that attitude. Horrible...

First off let me say I WILL NEVER GO TO THIS RESTAURANT AGAIN. I ordered my food took it home to eat, and it was nasty. The food was cold and greasy, and it tasted weird, and they didnt give me my biscuits. I couldn't eat all of it, i threw itaway. My stomch started hurting, and i felt nauseous. I tried calling the RESTAURANT multiple times but no one answered. Drove back to KFC to spaek to the manager, but instead the cashier was the middle man to relay a message to me which was " next time you have to bring the food back exactly how we gave it to you". Made absolutely no sense at all. I has to school them on common sense when working in a restaurant and dealing with customers. The workers looked nasty, they had no mask on. This restaurant needs a whole new team and...