La Granja Restaurant Allapattah — Restaurant in Miami

Lack of communication with customer I order last week Saturday a 20 pieces chicken wing and a boneless chicken breast and i repeat 5 times 20 pieces of chicken wings when I got the food it was only 8 pieces of chicken I told the male cashier I told you 20 pieces chicken wings and said if you like I would can get it done but ima have charge you more it not about the charge but you should of got it right the first time. On top of that people was getting there food before me and they order 20 minutes after my order I refuse to come back to this place I felt I wasn't treated right and I was tipping cashier, clean up lady and the people who hand...

Cashier over charge me and other from the original price of the restaurant menu, when I gave her my bank card.. the restaurant price was much higher than the price I paid with my bank card, I do understand we are human we make mistakes, how ever I noticed same issue happened with other as I was paying attention’s to whatever going,, I did asked her regarding the xtra she charged me, with receipts at hand, then she returned me the xtra $$ with a apology, so convenient a sorry but only the restaurant owner knows what going on when they check the camera at...

Poor Customer Service Experience

I had a very disappointing experience at La Granja today. The customer service was lacking, and it was extremely difficult to communicate because no one seemed to speak English. Unfortunately, unless you speak Spanish, the staff makes little effort to accommodate or assist you. This created a frustrating and unwelcoming environment. I believe every customer, regardless of language, deserves respectful and helpful service. I hope management considers improving communication and training to better serve all patrons...