Rey's Pizza — Restaurant in Miami

Worst pizza I’ve ever had! We stopped late in the evening, passing through & starving, so we didn’t check reviews. Looked good enough from outside. The super bright interior gives you cafeteria vibes. Considered leaving right away, but we were starving. We ordered a couple of individual pizzas, a water and a coke... the crust was comparable to cardboard & the drinks tasted like chlorine. We literally took 2 bites of each of our pizzas & pushed them aside. It was so bad that even hunger wasn’t enough motivation to eat them. Frozen pizza from grocery store is better than what was served to us that evening.

Server was nice & friendly, but when she came to ask us if everything was ok & we expressed the food was terrible, all she said was I’m sorry, yet didn’t comp our food despite being obvious we took 2 bites & a couple sips of the nasty coke & water. Our bill was over $30 before tip for practically uneaten food, and we still paid & gave the sever a fair tip - not her fault the food was terrible & she was obviously mortified not knowing how to make up for it.

I very rarely will write a bad review, but this business obviously doesn’t care about customer satisfaction. Rey’s pizza - your food sucks. People that stop at your business...

I walked in and was given no greeting whatsoever. There was a hostess and two servers and they literally talked amongst themselves , never once acknowledging me. I stood there for a good 3 minutes. Finally i make eye contact with the hostess and she just stares, no hello at all. I felt really unwelcome. And i hate to say it but i feel like it was because I wasn’t of a Hispanic/Latin descent. Every single person in the restaurant appeared to be of that descent . Finally i just said, “Can I order to-go”. The hostess said “huh”? So i tried to use hand gesture to signal that I wanted to take the food with me and I asked again. She didn’t understand . So then it became even more clear to me that the workers in this establishment didn’t speak English . I just walked out. I have certain food allergies so i have specific instructions so there’s no way they would have understood what i was saying.

I’m sure the food is great as the reviews state, but I cannot understand why at least one employee is an English speaker. These people simply were not...

I used to be a regular at this pizza place and always enjoyed their food, especially the pepperoni pizza with garlic bread. The milkshakes were also fantastic. One of the unique touches was that they used to put the pepperoni under the cheese, which made the pizza taste better than any brand out there! Unfortunately, my recent visits have been a bit disappointing. The crust is now thick and hard, and the garlic bread is barely covered and has an odd taste. It's not terrible, but it's definitely not as good as it used to be. On a positive note, the staff remain very sweet and social, which makes for a pleasant experience. The interior still has that charming cafeteria feel that I love. Overall, I hope they can bring back the quality...