Vinny’s of Middlefield. Restaurant and Catering Facility — Restaurant in Middlefield Township

Now THAT'S what I remember from Vinny's!! I figured my last experience was a "one-off". EVERYONE has a bad day now and then and I'm here to tell you, TODAY is NOT ONE OF THEM!! I was just dying for Manicotti and I figured Vinny's, of ALL places, would have it. Sadly, they do not. 😔 HOWEVER, the VERY SHARP AND NICE LADY WHO ANSWERED THE PHONE HIT IT OUT OF THE PARK AND SAVED THE SALE by saying they DO have the Cheese Ravioli. I asked if it was the same cheeses as in Manicotti and was told it is. Then I was told that it comes in a Vodka kind of cream sauce or something like that with Pesto. THANK GOD SHE TOLD ME ABOUT THE PESTO!!! I DESPISE that pure nastiness and it makes no difference where it's made...IT'S NASTY and I asked not to have the Pesto, please. She obliged, asked if there was anything else, and I asked about the shake-on shredded Parmesan and asked if I'd be charged $2.00 for it again to which I was informed that was a mistake and there IS NO CHARGE for the shredded Parmesan so I asked her for that as well. WOW. That's all I can say. This is NOT Chef Boyardee Ravioli!!! These things are HUGE and they are INCREDIBLE. JUST EXACTLY what I was craving but instead of being stuffed into a giant tube noodle, it's in a giant square noodle. What shape the noodle is I couldn't care less, as long as the stuff INSIDE the noodle is what I'm looking for and OH, MY, IS IT EVER!! The LADY who took my order AND who handed it to me is the only contact with staff I had this visit and on a scale of 1-10 she's an 11. I sure hope she's paid what she's worth because she REALLY did the job tonight and got the sale AND a VERY VERY HAPPY customer!! One other thing that bears mentioning...so many restaurants skimp on the plasticware and you'll get cheap garbage that's too small even for a 2 year old, or it's warped so by the time you're finished eating there's more crap on your shirt, lap, nose, chin, and beard than went ANYWHERE NEAR your mouth. Or, you'll scoop something up with that cheap garbage plasticware and it'll SOMETIMES stay on there long enough to make it to within 3 millimeters of your mouth before it flops off onto your clothes, the table, the floor, or anywhere else that's not the intended target of the food and it SERIOUSLY PISSES ME OFF when restaurants do that. Thankfully, Vinny's has ADULT plasticware that the food stays on or in for its entire journey from plate to gaping maw. This IS a "big deal", even if it IS a "first-world problem". Vinny's covers that base very well with sturdy, adult sized utensils even if the napkin in the utensil pack is about the size and consistency of a single square of toilet paper. THIS is something ALL plasticware packs have so it's not in any way Vinny's fault. Take the "win" with not getting Barbie doll forks and spoons and carry paper towels, napkins, and/or wipes in your car with you. ONCE AGAIN, THIS WAS AN AWESOME EXPERIENCE AND I'M VERY HAPPY TO BLAST THE 5 STARS ACROSS THE BOARD!! SUPPORT THIS BUSINESS!! IT'S REALLY AN ASSET TO THE AREA AND THEY DESERVE TO BE A HELL OF A LOT...

So we first drove pass this place we almost missed it because it looked like a Wendy's. When we pulled in they had a little patio area that said this is a exit only so we walked towards the other side to find what looked like a drive through confused we walked back slidding on ice the whole way(are fault going the wrong way not pointing fingers or blaming this is our honest experience) we finally get inside and it was very nice inside 4 TVs the all played the same exact sports channel and a pile of cards on the table covered in greeese. We still played them tho. Looking at the menu if your a picky eater it's hit or miss I've never been a picky eater but the food was expensive. 20$ for some meals I got the "itilian egg rolls" which where depfried and tasted of whatever grated cheese they put on it that was it my girlfriend had the lasanga and 1 pound worth she was pretty happy. Rolls or bread where it or miss we had two hard ones and two nice soft ones. Our sever Kaitlyn was very nice I understood she had no control over the price of the menu or quality of the food so I made no effort to complain. I would have loved wings but there's a note on the menu saying sorry corporate restaurants have a monopoly on wings then they had really high prices listed. All and all good experience would go again if money was not a issue but if your looking for cheep eating don't go here. (Side note they did have a awesome pinball machine by...

Arrived this evening with my family and the restaurant was busy as expected. Was told there was a 15 minute wait and was asked to wait by the door. Not a problem, we waited. Our hostess was cleaning off a table for us when another car pulls in, 4 people get out and walk in. A waitress asks them how many in the party and informs them there’s a table opening up. The hostess tells her that the table was for our party. The hostess goes to the kitchen and the waitress seats the new party at our table. We left. We decided to message the restaurant and inform them of their mistake and our displeasure. The response we received was that the party that had just arrived had a reservation and was waiting in their car which is completely erroneous. First of all, if you make a mistake just own up to it and apologize. Second, don’t blatantly lie to cover your butt! If there was a reservation then the table should have been open to begin with and the party would have told them they had a reservation which they did not. As a local business owner this is no way to treat your customers or resolve an issue. I’m certainly not inclined to take my business here with my family, work colleagues, or clientele. What a shame! I sure hope the new BBQ restaurant venture in Burton...