The place is under new ownership/management. It's a Mr. Hero so you know how it is...
The place is very clean from what I could see, and it's a pretty new building so it's not run-down or seedy. They seem to always be understaffed. The staff they DO have, however, seems OK but it's EXTREMELY DIFFICULT to understand what they're saying due to an EXTREME Indian/Hindu accent. They seem friendly and courteous enough but service is quite slow. It's a "Catch 22" because while the service is very slow and it seems to take nearly the lifetime of a galaxy from the time you order your food until you have your food in your hand at the drive-thru, it's because everything is cooked to order so you're getting VERY FRESH food. The food quality seems good for a fast-food restaurant. They do have some new items on the menu, one of which I recently tried and found to be delicious (which is what I went back for today)...Loaded Potato Wafers...it comes with cheese, bacon, chives, and what I believe to be ranch. I'm not 100% certain because of the mix of all the flavors but it's a white sauce and the dish is actually delicious. One thing one can't help but notice is that they are very rarely busy. If you go through the drive-thru you're likely to be the only one there most of the time. I'm not sure why this is as I personally don't have any complaints about the place other than it's very expensive for fast-food. I ordered two of the large Loaded Potato Wafers and nothing else and it cost $11.98. A few days ago I ordered a MEDIUM Hot Buttered Cheesesteak with only extra meat but no onions or mushrooms and one large Loaded Potato Wafers and it was OVER $20.00!! Just TWO ITEMS and $20 plus dollars. But, again, that's Mr. Hero, it's ALWAYS been expensive but THAT was a bit of a shocker. While I have no complaints other than the ridiculous cost and how long it takes to get your food, I can't give 5 stars because it's just not 5 star worthy in my opinion. 4 stars is still excellent in my...
Read moreIt has literally been almost a decade or two since I remember going to a Mr. Hero. There just aren't any in a convenient location where I live. I recently got a job though nearby and while spinning into Middlefield looking for a late lunch, spied them and gave them a shot.
The Romanburger I got was absolutely amazing. It was a wonderfully melty mess of meat and cheese and onions, wrapped tightly to hold it's form perfectly for my drive back to the office. The waffle fries were exactly how I remembered them and were crispy on the outside and steamy hot in the center.
Overall, it transported me back to the mid 1980's when I used to go to Mr. Hero with my father and enjoy a Romanburger, a coke and a couple games of Tapper from the arcade machine that used to sit in the corner. It's just the right mix of structure and greasy, gooey goodness that you'd expect. The lady who took my order was friendly and nice and was smiles the entire time. 10/10, for fast delicious lunch,...
Read moreWhen we FINALLY got a Mr. Hero's back in Middlefield..everyone was so excited!! We have the 4th largest Amish community...& the 1st weekend they opened they had buggies in the drive thru!! It's REALLY something 2 see! I went & purchased a 6in Roman Burger meal w/ waffle fries a side of hot cheese sauce 4 them( who doesn't ❤❤the 🔥cheese?!) & LG Pepsi. well when I 1st took a couple bites of the Roman I could just taste SOMETHING was missing..but I wasn't the ONLY one I talked 2 a lot of people & they agreed with me...Mr. Hero was 4 sure losing customers..every other fast food place was packed..except 4 them. So a few months went by...& they did what they had 2 do & THE AMAZING ROMAN BURGER IS BACK!!! And the workers there are so polite & they run around there working super hard..Every employee from there is sooo AMAZING I haven't met a rude one yet...they are just GOOD PEOPLE! WE ❤U Mr.Hero and...
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