Dairy Queen Grill & Chill — Restaurant in Middlesborough

I don't usually give negative reviews on the first trip to a restaurant. This was my third visit to this location, and the third time they were out of ingredients for the Blizzard I usually get. They weren't just out of the ingredients for my Blizzard, the person behind me had to go to his third choice. They also had used all of their spoons and had to buy some at the local store. And, of course, they weren't long enough to reach the bottom of the large cup. When I asked the employee who waited on me if they had used up so much stuff because it was a holiday weekend, she said it was always like that. She also said that the truck with supplies wouldn't arrive until Thursday. I was there on Sunday. Because they were out of one of the ingredients, I ordered and paid for extra of what they had. I then overheard one girl in the back ask another if she was supposed to be making the one with extra ingredients and the other replied " It doesn't matter, they won't know anyway ". She was wrong. There were just a spoonful of ingredients mixed in about the top inch of ice cream. As I mentioned before, this was my third visit to this location, and my last. My apologies for the length of this review. By the way, the best Blizzard I've ever had was in Natchez, Mississippi. Followed closely by both locations in Richmond, Kentucky. And, yes, I probably spend way too much time at...

I can't believe the service received @ approximately 7:05 pm on 5-10-22. My friend and I go through drive thru because we wanted something to wash the taste outta our mouths from what we were served at another place. He tells her that he wants a small cookie dough blizzard and a hot fudge sundae. She asks him what he wants again. He says "a small cookie dough blizzard" she gets hateful and says "what size". He repeats "a small". She tells him to pull around. He tells her he also wants a hot fudge sundae. At that point we should've received a total. Instead she mumbles something that I couldn't even understand. She then SCREAMS at him "PULL AROUND". We sit at the window for 8 minutes with the blizzard and hot fudge sundae sitting right there melting. She finally came to the window and gets the money, hands him the change and gives us our order. When she gets ready to hand him my blizzard, she can't even slightly tip it, let alone turn it upside down. There was of napkins around it because it's half melted! There's literally ONLY a spoonful of hot fudge on his and halfway through mine, it's not mixed and there's absolutely NO cookie dough! Will be calling corporate tomorrow! Horrible service! Will post a pic if I can...

I don’t normally leave reviews, but my experience at this restaurant was subpar. I spent nearly $30 for two meals and checked my food before leaving the parking lot to find one meal was missing french fries. I went in to inform them my fries had been left out of my order. A young lady waited on me, looked in my box and said “There is no way.” then rolled her eyes. I went to my car to search for my receipt. I did not have a receipt, so I went back inside to the young lady laughing about the situation to her coworkers. I let them know I had just come through the drive-thru a few minutes prior. The young man in the kitchen said he could get my fries. The young lady that had waited on me previously got the fries and tossed them onto the front counter saying. “Here.” and walked off. I have never been treated so poorly at a fast food establishment over a minor...