New Great Wok — Restaurant in Middlesex

Revised-*. OWNER PERSONALLY CALLED TO APOLOGIZE FOR THE MIX UP AND CUSTOMER SERVICE ISSUE. SHE SINCERELY APOLOGIZED. HAVE TO RESPECT THAT!!!! THANK YOU -THAT IS HOW TO TAKE CARE OF CUSTOMERS! hibachi chicken with plain egg fried rice (extra$2) No vegetables Came Full of vegetables. Ok honest mistake... I called and they were argumentative and blamed me. Will remake but not sending more rice unless I pay $3. Also she wanted wrong order back in order to get order corrected. Stunned! Never again. This was for my son that is the only reason I ordered from there. My favorite place Chen’s would have remade the order immediately and apologized and definitely wouldn’t want the food I touched...

I ordered food through a food service and i was eating my food and watching my show. I took a bite of the crab ragoon and was going to take another one till i saw what looked like pubic hair to me and it looks like beard hair. I felt grossed out and spoke with the food service. This was my favorite place to order food from and they have never failed me, and i wasnt going to write a review but now i woke up feeling sick and vomiting. I did have other foods from them along with the crab ragoon. Im sorry but after this experience im not ordering anymore. Edit: i wanted to add a picture of the food with the hair but it doesnt give...

We left a negative review after waiting for over an hour and a half. We kept calling and no one would answer their phone. They finally answered the phone and said it was on the way so we removed the review. It was about another hour before the food arrived so I am leaving a negative review. We should not have to pay for food that takes over 2 hours and 20 mins to arrive. It’s absolutely ridiculous customer service. The food was actually good but they should offer a free order for...