By any means do not come here. I've come here in the past and it was great. Seems like theres a new staff, and they don't seem to care about their jobs, let alone a unique customer experience. The cashier was very nonchalant, not audible and not very helpful with menu options (very large menu). I asked what "turbinado" was and she replied, "I don't know, it's like sugar". When checking out i couldn't even understand what she was saying due to her very low volume. I've been a loyal customer here for years and I can say I'll never come to this (Middletown)...
Read moreI preordered on the app. On my way to pick up my order for my husband who just had surgery, I got a text asking for the 32oz smoothie. I wouldn’t usually say anything but I explained the situation to the woman working behind the counter (I didn’t ask for her name 🤦🏼♀️ but it was 8/11 around 12:27pm). She didn’t even flinch, she made a 32oz smoothie in addition to what we ordered for free. I offered to pay for it but she wouldn’t take it. It’s been a hard couple of days. I appreciate her generosity! Just wanted to give her a shoutout for being...
Read moreI SO, SO, SO badly want to give them 5 or even 10 stars if that was an option. The only.reason I cannot give 5 stars is because of the service. I feel that this location (Middletown hwy 35 & New Monmouth Rd) needs a little bit older / more experienced women and men to work here rather than kids who are too shy can't speak loud enough and don't know what the heck...
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