Midland Park Bagels and Deli — Restaurant in Midland Park

This place has no problem with how food tastes, so far. I don’t like coming here (not because of the food) but, of the workers. The guy who took my order in person was patient with me, the other who did the cashier work was really sweet. It’s that lady. Didn’t catch her name. Anywho, I go in and I told the guy hey I’m going to need a minute (I already had my husband order but wasn’t too sure on my own because I’m trying to get a not so heavy meal for my night lunch for work. I work late shifts). He goes okay and while I’m trying to plan out my lunch. That lady goes in Spanish: look at this one. She doesn’t even know what she wants. I’m like wait what in my head. So I brushed it off. Then she proceeded to make commentary about my haircut. I looked up but, didn’t say anything back. I guess I was in shocked. So I wait for my sandwiches. The cashier tells me how much and if there’s anything else I needed. I said no. Told me to sign the receipt and I responded in my perfect Spanish to have a great day. Making sure they all heard me. I’m not coming back. I told my husband. This is the second time this has happened to me but with this lady.

If you don’t have nothing nice to say. Please don’t assume that everyone is white. That isn’t cute. You don’t know what stress, abused, problems that people are going through. It hasn’t been a great year for me. I’m trying my best to be a better version of myself and to make myself well established. My first language was Spanish. I was born here, yes. But my primary language is indeed Spanish.

My advice is to change the way your employees give customer service. To even teach your employees to keep comments to themselves. Also to educated them in proper manners. I could have easily engaged in conversation. If it made them comfortable to speak and order in Spanish. I would have no problem in doing so. But I wanted to see how far this was going to go. #not a fan #si no te gusta la gentes...

So I'm not sure where to start the food at this place is amazing. They get to 5 star but the Spanish girl they have that works. There is one of the rudest person I have ever come across in my life. As someone who has cooked out the highest level and in a few competitions and who was rated as one of the top restaurant in hospitality managers in new. Jersey and twenty sixteen this is really painful to see. All she does is look at people and then if you say excuse me she ignores you. Like I said that's not the way I Wanna start out my morning and she's been there for a long time when I don't understand for the life of me why a business set could be So much more successful if they had better people continue to hire these people that are obnoxious and Extremely rude.

Then there's 2 guys that work there that are really dope individuals but whenever I order food it always seems to take a very long time with nobody. In the restaurant yesterday I waited almost twenty minutes for a bacon egg and cheese sandwich And I was the only one in the store. Like are you kidding me. Then I had a deal with a girl who won the asphalt coffee said something in Spanish. I guess under her breath at me? It's like displaces just so dysfunctional it's disgusting..

I'm gonna close with saying the food is definitely worth going Bud. The service is one of the worst I've seen in Burden county and I've probably would say it's 1 of the worst service I've seen in northern. New Jersey for that matter.

There's plenty of other places within a 15 minute drive. That will treat you like family when you walk in and won't talk to. You like your worthless or won't talk about you in a different language when you simply ask for something..

I will never go...

Disgusted!!! I am an avid customer of the store and even live across the street and order all the time. I clearly… Picture attached… Ordered a bacon, egg and cheese on a rainbow bagel with no cheese. This is some thing I order at least once a week in the same way every single time. I got a plain bagel, ice cold by the way with cheese not on a rainbow bagel. When I called the store to tell them that it was incorrect instead of making it right, they proceeded to argue with me, could barely understand me, because nobody could speak English and insisted that they would make it right but he would come over and explain to me what he saw on the ticket etc. I’m trying to get the kids out the door to school and didn’t even get my order at this point because the people who work, there are more concerned with being correct, improving their point, and simply getting a very good customer and her children in the right order so they can go to school. I am absolutely done ordering from this over price location where you get the most...